On Your Behalf BBC Radio Ulster

Electric Ireland pulls out of the domestic market in Northern Ireland - What does it mean for Consumers?
The march of AI continues - this time the bots are taking over the PR Industry!
The Competition and Markets authority tell us why filling up the tank on your car has been getting more expensive over the last few years, why Disability Benefits may be under threat from the government, the listener whose boots weren't made for walking - or anything else - because they never turned up and how safe is your pre-paid funeral plan?

Linda is joined by Independent Travel Editor Simon Calder and Michelle Kelly from the Consumer Council to discuss consumer rights and top tips for stress free travel.
What happens when you're blind and travelling with a guide dog. Andrew McConnell from CAA explains what the law says.
Hiring a car - how to avoid the pitfalls and not end up with unwelcome extras.
We hear from one young woman who told Disney her fiance had died early on the morning of their special trip and that's why she hadn't given them 72 hours cancellation notice. Disney refused to budge on a refund!
As Great Victoria Street railway station closes in just a matter of days what happens to schools and commuters? And the £340 million question - Is the new Grand Centra Station on track to open this autumn?

Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK and many of them are fixable - particularly when On Your Behalf gets involved.
But, we want to know - Is it just us?
Is it just us being kept on hold or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are.
In this episode we’re heading to Spain to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? – Spain
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd

Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Germany to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - Germany
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd

Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Canada to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - Canada
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd

Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to South Africa to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - South Africa
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd