83 episodes

The eCommerce Profits Podcast features top founders and experts in the e-commerce industry and takes an in-depth look at the struggles & successes in growing eCommerce brands profitably.

eCommerce Profits Podcast Joshua Chin

    • Business

The eCommerce Profits Podcast features top founders and experts in the e-commerce industry and takes an in-depth look at the struggles & successes in growing eCommerce brands profitably.

    Driving Sales and Acquisitions Through Referral Marketing With Raúl Galera of ReferralCandy

    Driving Sales and Acquisitions Through Referral Marketing With Raúl Galera of ReferralCandy

    Raúl Galera is the Partnerships and Business Development Lead at ReferralCandy, an app that helps online and offline businesses acquire new customers and retain existing ones through incentivized referrals. ReferralCandy is the leading platform in referral marketing, helping over 30,000 ecommerce brands leverage word-of-mouth marketing. Raúl joined the company in 2016 and built a partnership program that adds value to marketing agencies, affiliates, media outlets, and other tech companies in the ecommerce industry.
    In this episode… Referrals are a great way to maximize revenue. When executed correctly, you can utilize your customer base to drive sales. So, how can you optimize referral programs to acquire new customers and increase your retention rate?
    According to Raúl Galera, the average referral rate for any company is 2-2.5%. To leverage the full potential of referrals and improve this statistic, he recommends implementing an open referral program to convert website traffic into new customers. This requires placing incentives such as discounts and codes on your landing page. It’s also essential to inform existing customers of your programs to ensure optimal results.
    In today’s episode of the eCommerce Profits Podcast, Joshua Chin interviews Raúl Galera, Partnerships and Business Development Lead at ReferralCandy, about creating profitable referral programs. Raúl shares tips for creating innovative referral programs, how to maximize referral rates, and the difference between public and private referral programs.

    • 36 min
    Creating an Inclusive Brand Message With Blake Van Putten of CISE

    Creating an Inclusive Brand Message With Blake Van Putten of CISE

    Blake Van Putten is the CEO, Founder, and Business Developer at CISE, a black-owned fashion house focused on giving back and building community. As a skilled business developer, he has experience in operations, project management, and public speaking. Blake has been featured in major publications, including Time Magazine. Before founding CISE, Blake was the Senior Project Manager at Moody’s Investors Service and the CEO of Base: Buy and Sell Everything.
    In this episode… The ecommerce industry is dynamic, with diverse brands capitalizing on new technology and creating innovative ways to connect with their audience. So, how can you contribute to this ingenuity and drive growth in the ecommerce space?
    According to Blake Van Putten, brands can leverage NFTs (non-fungible tokens) to generate loyalty points for their customers and build a robust community. To take it a step further, retailers can collaborate with each other to unify their respective communities for a lasting impact. By promoting inclusivity, you can create meaningful change and growth for your business and the industry.
    In today’s episode of the eCommerce Profits Podcast, Joshua Chin speaks with Blake Van Putten, CEO, Founder, and Business Developer at CISE, about encouraging community and collaboration in the ecommerce space. Blake shares CISE’s mission and the inspiration behind it, how he designed and executed his mobile storefront, and the importance of collaborating and building relationships in the ecommerce industry.

    • 1 hr 3 min
    Balancing Creativity and Entrepreneurship With Kent Yoshimura of Neuro

    Balancing Creativity and Entrepreneurship With Kent Yoshimura of Neuro

    Kent Yoshimura is the Co-founder and CEO of Neuro, a health and wellness company that creates gum and mints. With over 25 million products sold, Neuro has been featured in Time Magazine, Dr. Oz, Forbes 30 Under 30, Buzzfeed, Shark Tank, and other notable publications and media sources.
    As a multimedia artist, creative director, and entrepreneur, Kent has created content for global brands, including McDonald’s and Lego, created the visual direction for Coffee Bean & Tea Leaf’s children’s line, and co-designed immersive retail experiences. He has been featured on NBC, the New York Times for his mural work, and in Time Magazine, Slash Films, Huffington Post, and others for his films.
    In this episode… Entrepreneurship requires a delicate work/life balance. With so many paths to a successful and enjoyable lifestyle, how can you determine the best one to follow?
    Kent Yoshimura says to establish compelling motivations for each accomplishment. He pursues multiple opportunities and is involved in many personal and professional ventures that surpass the boundaries of limitations. By engaging in content creation, illustration, and other art forms, Kent can build capital to expand his business while maintaining stability in his personal and professional life.
    In today’s episode of the eCommerce Profits Podcast, Joshua Chin joins Kent Yoshimura, Co-founder and CEO of Neuro, to talk about the many opportunities in entrepreneurship. Kent shares how he integrates creativity with entrepreneurship, his motivations for high-level success, and balancing independence with collaboration in the workplace.

    • 34 min
    Personalizing the On-Site Experience To Drive Conversions With Csaba Zajdó of OptiMonk

    Personalizing the On-Site Experience To Drive Conversions With Csaba Zajdó of OptiMonk

    Csaba Zajdó is the CMO and Founder of OptiMonk, a software company that helps ecommerce businesses increase sales and drive conversions. OptiMonk offers companies customer-specific laser-targeted messaging aimed directly at existing and new customer acquisitions delivered at just the right moment. As a serial entrepreneur, he spent his entire career building and optimizing ecommerce sites to drive conversions. Csaba is also the CEO and Founder of Innonic and the Founder of Shoprenter. He’s helped launch thousands of online stores, is a regular speaker at ecommerce conferences, and is the author of numerous articles and studies.
    In this episode… As an ecommerce brand, it’s crucial to personalize the customer experience. Yet, businesses often disregard their landing pages or on-site ads and lose potential customers, leaving money on the table. So, how can you optimize your website to drive conversions and increase sales?
    To start, Csaba Zajdó recommends implementing a strategy for lead captures. This involves personalizing your site’s pop-up ads to solve individual problems. Next, incentivize the click by offering a discount or reward to gain specific knowledge about the customer. With personalization as an alternative to generic pop-up ads, you can effectively upsell, convert, and engage with your users.
    In this episode of the eCommerce Profits Podcast, Joshua Chin interviews Csaba Zajdó, CMO and Founder of OptiMonk, about personalizing the customer experience to drive conversions and leads. Csaba explains the impact of website personalization strategies, his three-step process for personalizing the user experience, and advice for entrepreneurs launching startups.

    • 47 min
    Leveraging Crowdfunding to Launch a Successful Brand With Vance Lee of Playground Theory

    Leveraging Crowdfunding to Launch a Successful Brand With Vance Lee of Playground Theory

    Vance Lee is the Co-founder of Playground Theory, an agency that provides a product launch system for brands looking to scale. He is an ecommerce entrepreneur with 13 years of experience as a brand growth and marketing strategist. Since starting with Amazon FBA in 2015, Vance has mastered crowdfunding and the preorder launch strategy to launch products and grow brands. He has raised over $7M in successful launches and broken records with two of his launches — both classified #1 most-funded in their niches and ranking in the top 1% of crowdfunding projects.
    In this episode… When launching a campaign, many brands lack an effective strategy and fail to plan accordingly. So, what are some strategies you can leverage to launch your products and scale your brand?
    Vance Lee recommends leveraging Kickstarter to generate a launch campaign. To maximize the platform’s effectiveness, it’s essential to develop a unique brand story that captivates your target audience. Next, utilize your campaign to build a community among your audience and involve them in the product launch. With Kickstarter, you don’t need to order inventory before developing a campaign. The platform’s crowdfunding model allows you to scale your brand instantly.
    In today’s episode of the eCommerce Profits Podcast, Joshua Chin talks with Vance Lee, Co-founder of Playground Theory, about launching a profitable brand. Vance shares how to launch a product and scale your brand on Kickstarter, common mistakes brands make when launching their products, and crowdfunding strategies for developing customer relationships.

    • 37 min
    Global Market Expansion: Strategies and Considerations With Andy Hooper of Global E-commerce Experts

    Global Market Expansion: Strategies and Considerations With Andy Hooper of Global E-commerce Experts

    Andy Hooper is the CEO of Global E-commerce Experts, which provides end-to-end solutions for ecommerce brands expanding to Europe. He has been growing organizations in business development, consultancy, sponsorship, and coaching since 2006 across a range of industries and global locations. With a key focus on data, coaching conversations, and strategy, Andy is a dynamic leader who encourages teams and individuals to reach their full potential.
    In this episode… Global market expansion is a profitable method for scaling your ecommerce brand, yet many entrepreneurs lack the strategies to launch their products into a new market. So, how can you extend your brand internationally?
    Andy Hooper advises businesses to establish a framework for successful expansion. This includes researching your ideal market, demonstrating product and brand compliance, developing a launch strategy, navigating warehousing and logistics, promoting your products, and creating a website. It’s also necessary to translate your products and pricing to leverage your marketplace effectively. By implementing a multi-tiered strategy, you can generate traffic from a range of audiences.
    Tune in to this episode of the eCommerce Profits Podcast as Joshua Chin sits down with Andy Hooper, CEO of Global E-commerce Experts, to discuss preparing your brand for international expansion. Andy explains the mistakes brands make when expanding to a new market, the benefits of international expansion, and how to translate products during the expansion process.

    • 43 min

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