130 episodes

Welcome to Engaging Leader, your source for principles to communicate, engage, and lead with greater impact. This podcast will help you inspire trust, passion, and action.

Engaging Leader: Leadership communication principles with Jesse Lahey Jesse Lahey

    • Business
    • 5.0 • 1 Rating

Welcome to Engaging Leader, your source for principles to communicate, engage, and lead with greater impact. This podcast will help you inspire trust, passion, and action.

    214: 4 Great Interview Questions to Ask Before You Hire | with Paul Falcone

    214: 4 Great Interview Questions to Ask Before You Hire | with Paul Falcone

     

    Interviewing job candidates can feel like wading through a foggy swamp. You’re attempting to discern whether candidates would be successful on your team, while struggling to prevent the massive headache and wasted resources of a poor decision. 

     

    Asking the right questions during interviews can bring clarity to the process by giving you a more accurate, complete picture of the person sitting across from you. In this episode, employment expert Paul Falcone shares four interview questions that can help cut through the uncertainty by drawing out honest, helpful answers from job candidates.

     

    A bestselling author and top-rated presenter, Paul is currently the Chief Human Resources Officer for The Motion Picture and Television Fund, primarily serving retirees from the entertainment industry. Previously, Paul served as head of HR for Nickelodeon, head of international HR for Paramount Pictures, and head of HR for the TV production unit of NBCUniversal, where he oversaw HR operations for NBC’s late night and prime time programming lineup, including The Tonight Show, Saturday Night Live, and The Office.

     

    Resources Mentioned in This Episode:



    Podcast Episode 199: How to Tackle the 3 Toughest Conversations with Employees

    Podcast Episode 141: Hire, Develop, and Keep Great Employees

    Book: 96 Great Interview Questions to Ask Before You Hire

    Book: 101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges

    Book: 75 Ways for Managers to Hire, Develop, and Keep Great Employees

    Website: PaulFalconeHR.com

    Twitter: @PaulFalconeHR

    LinkedIN: /paulfalcone1



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    • 15 min
    213: Dealing with Challenging Employees when Building Courageous Culture | with Karin Hurt

    213: Dealing with Challenging Employees when Building Courageous Culture | with Karin Hurt

    Some leaders look at their people, shake their heads, and say, “They can’t get there from here.” Sometimes that’s true. But often the solution is creating a stronger culture, where employees are encouraged and coached to contribute their best thinking.

    People are different, and these differences can add value. As a leader, you need to figure out the best ways to leverage the strengths of the human beings on your team.

    In part 2 of this conversation with Karin Hurt about her newest book, Courageous Cultures, we talk about dealing with five additional types of people who present a specific challenge:



    Just-Tell-Me-What-to-Do-ers: They consistently just want to be told what to do. 

    Just-Do-What-I-Sayers: They are often successful and just want people to line up behind them and do what they’re told.

    Let-Me-Do-My-Thing-ers: They are certain of their direction and methods.

    Silent Wounded: They don’t trust you—and with good reason. They’ve been burned by previous leaders.

    * Silent Ponderous: They may be quiet introverts, but they have insights you desperately need.



    Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources.

     

    Resources Mentioned in This Episode:



    Book: Courageous Cultures 

    Idea Inspiration Summit July 23

    Free executive strategy guide to creating a courageous culture

    Idea incubator guide (with pre-ordering)

    Book: Winning Well: A Manager’s Guide to Getting Results–Without Losing Your Soul

    Book: Overcoming An Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

    Online course: Results That Last: 7 Roles Every Manager Must Master

    Website: letsgrowleaders.com

    Twitter: @letsgrowleaders

    Facebook: /letsgrowleaders

    Engaging Leader 135: How to Lead Meetings That Get Results (and That People Want to Attend)

    Engaging Leader 054: Humility and Leadership: How to Teach Confident Humility



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    • 18 min
    212: Building a Courageous Culture that Facilitates Innovation and Problem-Solving | with Karin Hurt

    212: Building a Courageous Culture that Facilitates Innovation and Problem-Solving | with Karin Hurt

    “Why am I the only one who finds these issues? What’s wrong with my people? Why can’t they see this stuff and fix it?”

    If these frustrations sound familiar, you’ll love this conversation with Karin Hurt about her newest book, Courageous Cultures. We talk about building teams of micro-innovators, problem-solvers, and customer-advocates working together.

    In addition, we talk about dealing with three types of people who present a challenge. (In part 2 of this conversation, we talk about five more types of challenging people.)



    Idea grenadiers: people who toss all their ideas in your lap, want you to do them, but won’t do the work. 

    Schmoozers: people who talked a great game, but never help implement that plan that sounded so amazing when they presented it.

    Oxygen suckers: people who talk so much or so loudly that others don’t have a chance to contribute. 



    Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources.

     

    Resources Mentioned in This Episode:



    Book: Courageous Cultures 

    Idea Inspiration Summit July 23

    Free executive strategy guide to creating a courageous culture

    Idea incubator guide (with pre-ordering)

    Book: Winning Well: A Manager’s Guide to Getting Results–Without Losing Your Soul

    Book: Overcoming An Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

    Online course: Results That Last: 7 Roles Every Manager Must Master

    Website: letsgrowleaders.com

    Twitter: @letsgrowleaders

    Facebook: /letsgrowleaders

    Engaging Leader 135: How to Lead Meetings That Get Results (and That People Want to Attend)

    Engaging Leader 054: Humility and Leadership: How to Teach Confident Humility



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    • 22 min
    211: Breaking Through Barriers as a Servant Leader| with Dave Shurna

    211: Breaking Through Barriers as a Servant Leader| with Dave Shurna

    What barriers do you face? Whether in our personal lives, at work, or in our communities, we all face challenges that can prevent us from reaching our full potential. And the same is true for those you lead.

    Dave Shurna joins me to discuss tips from his new book about breaking through barriers of all types, and how to be a servant leader helping break barriers for other people too. 

    Dave is Executive Director of the nonprofit organization No Barriers, which he co-founded in 2012 along with Julie Dubin and Erik Weihenmayer (who was the first blind person to summit Mt. Everest). Dave is co-author of the new book What’s Within You: Your Roadmap to Living Life with No Barriers.

    By the way, Dave is one of my favorite friends from my college days. I remember that in addition to being smart, fun, and trustworthy, Dave was authentic and purpose-driven … and so it was no surprise that his career has focused on nonprofit leadership and social entrepreneurship.

    No Barriers empowers people of all walks of life to overcome obstacles, live a life of purpose, and give back to the world.

     

    Resources Mentioned in This Episode:



    Website: nobarriersusa.org

    No Barriers Summit: nobarriers.live 

    Book: What’s Within You: Your Roadmap to Living Life with No Barriers

    Podcast: No Barriers Podcast

    LinkedIn: /in/davidshurna/

    Facebook: facebook.com/nobarriersusa

    Instagram: instagram.com/NoBarriersUSA

    YouTube: youtube.com/channel/



     

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    • 42 min
    210: Practicing Antiracist Leadership

    210: Practicing Antiracist Leadership

    Today I share some reflections about what I’ve been reading, learning, thinking, and practicing over the past few weeks. How can we as imperfect leaders and human beings contribute to helpful solutions, rather than to ongoing conditions of inequality, discrimination, and fear … including the fear of talking honestly about topics like racism?



    Resources Mentioned in This Episode:



    Book: How to Be an Antiracist by Ibram X. Kendi

    * Episode 202 with Michelle King

    * Episode 204 with Michelle King



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    • 26 min
    209: Giving Feedback Without Hurting Psychological Safety | with Maya Hu-Chan

    209: Giving Feedback Without Hurting Psychological Safety | with Maya Hu-Chan

    Psychological safety is a team member’s sense of confidence that the leader and the rest of the team will not embarrass, reject, or punish them for speaking up. They feel safe to take risks, fully contribute, share ideas, and raise concerns – all of which are necessary for an organization to innovate, solve problems, survive, and thrive in today’s economy.

    In the absence of psychological safety, what you tend to get is people shutting down, playing it safe, and doing a lot of CYA.

    Obviously, psychological safety is critical for a team to be effective in the long run. But how can you build and nurture that kind of safety, while still holding people accountable … including giving negative feedback? 

    In this second conversation with Maya Hu-Chan, we talk about more of the principles from her new book about building trust.

    Maya Hu-Chan’s newest book is SAVING FACE: How to Preserve Dignity and Build Trust. Maya is the founder and president of Global Leadership Associates, is a globally recognized management consultant, executive coach, author, and speaker. She has trained and coached thousands of leaders from Fortune 500 corporations, nonprofits, and public sectors in North America, Asia, Europe, Australia, and Latin America. Previously, she was an anchor for the China Broadcasting Corporation in Taiwan and the CEO of a nonprofit organization in California. Her previous book was Global Leadership: The Next Generation.

    Watch a clip from the interview:



     

    Resources Mentioned in This Episode:



    Website: mayahuchan.com

    Book: Saving Face: How to Preserve Dignity and Build Trust

    LinkedIn: /in/mayahuchan/

    Twitter: @mayahuchan



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    • 28 min

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