I See What You're Saying Michael Reddington

In this episode, we sit down with Al Jones, a seasoned vice president of sales, to delve deep into the art of leadership and mastering sales techniques in today's challenging environments. We explore the crucial role of personal improvement, effective rejection handling, and the necessity of leading by example to inspire and elevate sales teams. From personal anecdotes about fostering potential in new hires to discussing the importance of resilience in the face of refusal, we uncover practical strategies that ensure long-lasting success in sales and leadership. Join us as we reveal the keys to becoming not just a successful salesperson but a remarkable leader.

Timestamps: 
(00:00) Introducing Al Jones.(07:01) Motivate others by connecting with their values.(12:30) Sales leadership faces challenge in motivating execution.(20:55) Leading by example, sharing life and work.(26:02) Some feel unimportant, fear failure, lack motivation.(27:49) Sales leadership is about resilience and action.(32:22) Learning from rejection leads to future success.(40:00) Challenges in transitioning sales to new products.(47:05) Recognize goals, competition, and potential in sales.(48:45) Son shows natural athletic talent during wrestling.(55:35) Wishing to remember and apply what's learned.(01:04:00) Learn about upcoming events and training programs.(01:05:04) Seeking feedback for show and expressing gratitude.
Links and Resources:
Albert Jones | LinkedIn
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

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In this episode, we are joined by David Dye to dissect the nuances of resolving workplace conflicts through strategic communication. We delve into the importance of fostering understanding and empathy, and the role of effective questioning in steering conversations towards constructive outcomes. Drawing from David's extensive research and his upcoming book, we uncover powerful phrases and approaches that anyone can employ to navigate and mitigate conflict in professional settings. Join us in mastering the art of dialogue to transform tension into collaboration and enhancing workplace dynamics.

Timestamps: 

(00:00) Introducing David Dye, conflict resolution, expert advice, tangible workplace strategies.
(08:50) Trends in workplace challenges for managers.
(16:09) Face difficult tasks head-on for personal growth.
(21:43) Examples of connecting phrases and expert insights.
(22:55) Clarify common objectives for workplace conflict resolution.
(30:52) Choose clarity and commitment for successful communication.
(37:21) Understanding system flaws and the importance of communication.
(43:06) Validating and respecting others' work and boundaries.
(44:37) Deep commitment to team success, project goals.
(53:39) Chapter 7: Say Goodbye, knowing when to quit.
(57:00) Understanding perspectives and questioning for clarity.
(01:03:05) Book available in multiple formats, free resources.
(01:08:36) Best online training in facial recognition and interviewing.

Links and Resources:
Karin Hurt and David Dye - Leadership Development ProgramsLeadership without Losing Your Soul Podcast - Let's Grow LeadersDavid Dye | LinkedIn
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

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In this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for daily business operations, we uncover actionable insights that lead to sustained excellence and team cohesion. Join us as we explore these pivotal themes, equipping you with the tools to transform your own team dynamics and leadership approaches in this episode.

Timestamps: 
(00:00) Introducing CEO and author, Scott Wozniak.
(06:25) Strategies for gardening and relationship management.
(15:20) Using scale as motivation towards healthier choices.
(18:02) Eliminating those who don't belong, self-selecting.
(21:43) Accountability earns respect in relationships, tough conversations necessary.
(30:16) Chick-fil-A employees are beloved and sought-after.
(34:28) Unsatisfied with wealth, always seeking more.
(41:02) Work culture: hiding work vs. teamwork dynamics
(43:57) Varied experiences in track and field competitions.
(51:41) Scott's book emphasizes the importance of culture and relationships.
(54:27) Leverage customer insights for exponential business growth.

Links and Resources:
Home - Swoz ConsultingAmazon.com: Make Your Brand LegendaryScott Wozniak | LinkedIn
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In today’s episode, we join forces with Brazilian Jiu-Jitsu black belt Pedro Bisalgia to tackle the complex issue of bullying and the transformative power of martial arts. We delve into Pedro's inspiring journey from being bullied to empowering others, and how Jiu-Jitsu fosters self-confidence, humility, and resilience in children facing adversities. As we exchange stories and strategies, we uncover practical tools for guiding both bullies and victims toward positive behavioral change and personal growth. Tune in to discover how we can shape a more compassionate and assertive community through the disciplined teachings of Jiu-Jitsu.

Timestamps: 
(00:00) Introducing Pedro Bisalgia.(09:41) Jiu-jitsu as a tool against bullying.(14:54) Teaching music and jiu-jitsu share similarities.(17:22) Family bonds through jiu-jitsu, counters bullying.(26:23) Students are asked to monitor and help.(29:45) Jiu-jitsu teaches self-defense, confidence, and empathy.(33:21) Gaining confidence through familiarity with stressful situations.(40:40) Experienced martial artists are calm and unassuming.(47:10) Reward good behavior, but punish when necessary.(48:51) Support and caring build confidence in people.(58:16) Words influence kids' behavior and self-perception.(01:00:08) Jiu jitsu is for everybody, overcome fear.(01:06:11) Developing well-rounded individuals through martial arts practice.(01:10:41) Pedro's impactful conversation on bullying prevention.
Links and Resources:
E-BOOK - NEITHER HEAD DOWN, NOR NOSE UP | HorizontEscola de Jiu Jitsu | Horizont Jiu Jitsu | Rio de JaneiroPedro Buarque Bisaglia | LinkedIn
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unveil strategies that empower both companies and disabled individuals to flourish. Join us in embracing the diversity of talent and rethinking inclusivity for a more dynamic and humane workplace.

Timestamps: 
(00:00) Introducing Lindsey Braciale(09:05) Design for all, consider unintentional exclusions.(11:08) Adapting jobs to be more flexible and accommodating.(17:49) Ensuring information for the check-in process eases discomfort.(22:40) Autism employees thrive with tailored support programs.(28:02) Utilize visual cues for effective communication.(36:37) Seeking entry points, leveraging connections for success.(41:02) Supporting disabled individuals, empowering caregivers, and independence.(46:24) People with disabilities lack workplace persona options.(51:03) Embracing communication challenges, learning from others daily.(54:13) Annual focus on retention, growth, and adaptability.(01:00:35) Gratitude for sharing insights on workforce reintegration.
Links and Resources:
Lindsey (Haaser) Braciale | LinkedInAdvocations
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to listen, connect, and advise with empathy and precision.

Timestamps: 
(00:00) Introduction to listening intelligence and Graham Bodie.(05:40) Understanding and adapting to diverse listening habits.(13:35) Listening intelligence involves adapting to conversational partners.(17:15) Understanding situational leadership and listening for effectiveness.(27:13) Encourage problem analysis for effective advice giving.(32:27) Understanding others without imagining their experience directly.(37:14) Carefully validate perspectives without fully agreeing.(41:42) Identify and address listening barriers for improvement.(48:04) Cooperative principle: sharing relevant information in conversations.(54:10) Nonverbal behaviors are hypotheses, not universal predictors.(01:04:05) Website focuses on civil discourse in politics.(01:08:45) Visit InQuasive.com for customized education and sessions, and check out The Disciplined Listening Method.
Links and Resources:
Graham Bodie on LinkedIn: www.linkedin.com/in/graham-bodieOfficial Website of Graham D. Bodie, Ph.D.: grahambodie.comLearn more about the Listen First Project: listenfirstproject.orgDiscover the National Week of Conversation 2023: nationalweekofconversation.org
Sponsor Links:
InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media