Navigating Digital Transformation Untangling the Technical

What is digital transformation and how do you ensure your investment is successful? Ryan Lahm, co-founder of Arch & Tower, an FD company, discusses why digital transformation has become a trillion dollar topic, as well as why so many initiatives fail.
 
Arch + Tower is a consulting team specializing in customer experience, employee experience and operational excellence. Learn more: www.archandtower.com.