14 episodes

Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers.

We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack.

About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities.

Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance

Reinventing Insurance Podcast by Oliver Wyman Oliver Wyman

    • Business

Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers.

We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack.

About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities.

Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance

    Episode 14: The Future Is Now, A Conversation With Mick Moloney, Oliver Wyman, Global Head of Insurance, Asset Management, and Actuarial

    Episode 14: The Future Is Now, A Conversation With Mick Moloney, Oliver Wyman, Global Head of Insurance, Asset Management, and Actuarial

    As leaders face this new year, they need to be sharper than ever on where they truly differentiate. We believe the future is now. The trends of the last decade are continuing to accelerate, with a convergence on fully customer-centric experiences, fully digital operating models and incorporating generative artificial intelligence (AI) as a co-pilot within your workforce.

    In this episode of Reinventing Insurance, Mick Moloney, global head of insurance, asset management, and actuarial at Oliver Wyman joins our host Paul Ricard to discuss current industry trends, and opportunities for insurance CEOs to adopt an offensive stance and win in 2024. Learn more: www.oliverwyman/reinventinginsurance      

    • 42 min
    Episode 13: Charting the Digital Future of Insurance, A conversation with Sean Ringsted, Chief Digital Business Officer at Chubb

    Episode 13: Charting the Digital Future of Insurance, A conversation with Sean Ringsted, Chief Digital Business Officer at Chubb

    What’s next in tech for insurance and how will the age of acceleration impact 2024? In this episode of Reinventing Insurance, Sean Ringsted, the Chief Digital Business Officer of Chubb, joins Oliver Wyman's Paul Ricard to share his perspectives on the future digital trends that will shape the insurance industry.

    Chubb is the world’s largest publicly traded property and casualty insurance company and the largest commercial insurer in the US. Sean discusses what’s top-of-mind for leaders, including Gen AI, embedded insurance, predict and prevent, global market trends, and how insurers can build effective partnerships. Learn more: www.oliverwyman/reinventinginsurance        

    • 40 min
    Episode 12: A Visionary Leader's Perspectives, A conversation with Meredith Ryan-Reid, CEO at Versant Health

    Episode 12: A Visionary Leader's Perspectives, A conversation with Meredith Ryan-Reid, CEO at Versant Health

    Meredith Ryan-Reid, CEO at Versant Health, joins Oliver Wyman’s Paul Ricard on the Reinventing Insurance podcast. Meredith shares her reflections on leadership — including experiences on driving growth and reinvention for the world’s leading healthcare, insurance and financial services companies. Meredith shares reflections and learnings from her career, and perspectives into future healthcare trends, new ways of working, and Gen AI capabilities. Learn more: www.oliverwyman/reinventinginsurance        

    • 38 min
    Episode 11: Secrets of a serial insurtech entrepreneur. A conversation with Karn Saroya, Co-founder and CEO at Re

    Episode 11: Secrets of a serial insurtech entrepreneur. A conversation with Karn Saroya, Co-founder and CEO at Re

    Karn Saroya knows how to build and raise seed funding for insurtech ventures. In this episode of Reinventing Insurance, Karn joins Paul Ricard and shares his secrets, challenges, and experiences as a serial insurtech entrepreneur. Over the last 10 years, Karn has launched three successful businesses — the latest is Re, a Web3 reinsurance startup valued at $100 million post valuation. Tune in as our conversation discusses the latest happenings in the insurtech space, technology breakthroughs— such as AI and Web3 — that are redefining growth opportunities, and Karn's broad spectrum of experiences with launching three successful startups. Learn more: www.oliverwyman/reinventinginsurance  

    • 29 min
    Episode 10: Digital revolution(s), will Insurance be the next wave? A conversation with Albert Chu, Group Chief Digital Officer, Sompo

    Episode 10: Digital revolution(s), will Insurance be the next wave? A conversation with Albert Chu, Group Chief Digital Officer, Sompo

    Digital revolution(s), will insurance be the next wave? Tune into our Reinventing Insurance podcast episode. Oliver Wyman's Paul Ricard connects with Albert Chu, Group Chief Digital Officer, Sompo Holdings. In his 40-year Silicon Valley career, Albert has been at the forefront many technological revolutions — the personal computer, the internet revolution, and today's AI and Web3 opportunities. Albert shares ways Sompo is finding new growth opportunities, building and educating talent, and investing in the future — beyond insurance. Learn more: www.oliverwyman/reinventinginsurance

    • 39 min
    Episode 9: Right side, left side: What does behavioral science mean for insurers? A conversation with Wei Ke, Oliver Wyman

    Episode 9: Right side, left side: What does behavioral science mean for insurers? A conversation with Wei Ke, Oliver Wyman

    Right side, left side. What does behavioral science mean for insurers? Paul Ricard connects with Wei Ke on how behavioral science can help insurers improve decision making and customer interactions. We dive into pricing, sales, and marketing, and offer ways to simplify messaging and design new insurance products and offerings. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance

    • 17 min

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