Season 2: Ep 5: Building High Performing Sales Culture in the age of AI

“Culture” and “cultivate” share the same root word. But culture just doesn’t appear overnight. It needs to thoughtfully cultivated.

So, what does it actually take to build a high-performing sales culture in Asia?

Charlene Tan, Head of Asia at Qualtrics and a 20-year veteran of Oracle, SAP, Workday and Splunk, doesn’t hold back. In this conversation, she breaks down the behaviors that silently make or break sales culture, why your top performer might be your biggest liability, and how leaders are “Thermometers, and not thermostat”.

Now, her reps are using AI to walk into negotiations sharper than ever, and why in Asia, no matter how good your tech is, trust is still the only currency that matters. Honest, direct, and packed with nuggets!