The Exceptional Sales Leader Podcast Darren Mitchell

In today's business world, there is a great deal of emphasis on Customer Success, on being customer centric, as a lever to drive sustained revenue growth and market capture. Whilst organisations may 'focus' on that through their advertising and marketing, the reality is their sales teams often still lead with products and services. In this episode, I have the privilege of speaking with Tamara McMillen, a CRO, operating partner and growth adviser to Fortune 50 organisations as well as privately funded businesses (start-up, scale up & stable enterprises). We discuss the importance of customer success and the evolution of the customer journey as businesses grow. Whether you are new to sales and sales leadership or whether you have been in the game for a while, this is a conversation you want to listen to more than once. Tamara shares a number of insights and perspectives from her vast experience, which can only help you fast track your organisation's growth path.







To connect with Tamara and to learn more about what she does, please go to:







LinkedIn - https://www.linkedin.com/in/tamaramcmillen/

One of the most important skills any salesperson and sales leader must learn is the ability to effectively negotiate. Often when sales people are under pressure to hit a number and to close a deal, the balance of power can sit with the buyer, especially when the person in the buying organisation is an experienced negotiator. This can result in the sales person giving too much away in order to close the deal, thereby diluting margin and quite often, credibility in the eyes of the customer. In today's episode, I have the privilege of speaking with Mike Inman, an experienced sales leader, procurement specialist, and now, highly sought after negotiations trainer. He is the partner at NegotiationTraining.com by Tableforce, and shares tonnes of value for any sales person and sales leader seeking to increase their capabilities in sales negotiations.







To connect with Mike and to learn more about what he does, go to:







LinkedIn - https://www.linkedin.com/in/negotiatormike/







Website - https://negotiationtraining.com/

Sales leaders and their teams are constantly searching for strategies and tactics to get in front of their ideal customer, and remain front of mind. Whether it be marketing campaigns through Facebook, LinkedIn, industry forums, or even through specific outreach via the phone, many organisations don't play the long game and hence miss out on the harvest. Interestingly, for many organisations, cold email outreach does not appear to be at the top of their strategy list. That is where Namit Jindal comes in. Namit is the founder of Deliverability Ninja and over the last few years, has fine tuned a cold email outreach approach that is delivering remarkable results. In fact, he guarantees to double open rates and response rates within 90 days, or his service is free. This is a phenomenal conversation where Namit unpacks the 4 pillar strategy that creates booked meetings, and ultimately, sales revenue.







To connect with Namit and to learn more about Deliverability Ninja, go to:







LinkedIn - https://www.linkedin.com/in/thenamitj/







Website - https://www.deliverabilityninja.com/

Artificial Intelligence (AI) is continuing to creep into every area of society at a rapid rate, and with this growth comes opportunities as well as challenges. For sales leaders and their teams, AI can be an enabler to fast track opportunity and pipeline development, and as long as they can maintain the human connection with clients, there is the opportunity to leverage AI to create exceptional results. In this episode, I have the privilege of speaking with Amarpreet Kalkat, Founder & CEO of Humantic AI, an organisation that is committed to building buyer intelligence for revenue teams. It is a fascinating conversation, especially when it comes to developing a deeper understanding of our buyers. I hope you enjoy the episode.







To connect with Amarpreet and to learn more about Humantic AI and how they may be able to assist you ad your sales team, please go to:







LinkedIn - https://www.linkedin.com/in/amarpreetkalkat/







Website - https://humantic.ai/

The great thing about being successful in sales is that there is no prerequisite in terms of qualification or background. Sales is such a level playing field that it creates the opportunity for anyone who wants to work hard, stay the course, learn and develop, to become successful. William Gilchrist is the perfect example. Growing up in Chicago and then moving to South East Asia, William has forged a very successful career, starting out in business development, working in senior roles for a number of years in Google, to now leading his own successful business, Konsyg. Throughout this conversation, William shares tonnes of value, whether you are new to sales or sales leadership, or have been in the role for a while. William's career has followed the title of this episode, a quote that he heard from his father, "You can either be a cat in a castle, or a lion in a jungle". It is a great conversation and one that I hope you enjoy.







To connect with William and to learn more about what he does, please go to:







Linkedin - https://www.linkedin.com/in/williamgilchristkonsyg/







Website - https://konsyg.com/

In working with Sales Leaders and their teams over many years, I am still staggered at the number of sales professionals who 'wing it' when it comes to engaging with their customers and prospective customers. They rely on having a 'strong relationship' believing that this will get them through the sales call, and close the deal. In today's episode, I have the privilege of speaking with Nathan Jamail, an author, speaker and coach, with over 30 years of sales and sales leadership experience. Nathan is a big believer in scrimmaging as a mechanism to drive exceptional sales performance and shares nuggets of gold as to why we should continue to practice our selling skills in a safe environment, and not practice live in front of a customer. It is a tremendous conversation that is well worth listening to more than once.







To connect with Nathan and to learn more about him, as well as checking out his 5 best selling books, please go to:







LinkedIn - https://www.linkedin.com/in/thesalesleadersplaybook/







Website - https://nathanjamail.com/