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20 min
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The Insurance Intelligence Podcast: "Weather Challenges and How to Navigate them" J.D. Power Podcasts
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- Business
Insurers can’t control the weather, but they can control how they communicate policy coverage with their customers. In episode 2 of the Insurance Intelligence Podcast, our experts explore how changing weather is affecting insurance carriers and their end customers. Tune in now.
**This Episode Covers:**
- Evolving weather patterns.
- Challenges weather brings to every stage of the customer lifecycle.
- Specific KPIs to focus on for improving customer relationships.
**Hosted by:** Michael Vermillion, VP and General Manager, Insurance & Healthcare
**Featuring:**
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Breanne Armstrong, Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence
Tune in wherever you listen to podcasts!
Insurers can’t control the weather, but they can control how they communicate policy coverage with their customers. In episode 2 of the Insurance Intelligence Podcast, our experts explore how changing weather is affecting insurance carriers and their end customers. Tune in now.
**This Episode Covers:**
- Evolving weather patterns.
- Challenges weather brings to every stage of the customer lifecycle.
- Specific KPIs to focus on for improving customer relationships.
**Hosted by:** Michael Vermillion, VP and General Manager, Insurance & Healthcare
**Featuring:**
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Breanne Armstrong, Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence
Tune in wherever you listen to podcasts!
20 min