854 episodes

The Dental A Team podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:

Be more efficient
Have more fun
Improve doctor and team communications
Eliminate frustration
And make your life easier!

Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!

New episodes every Tuesday, Wednesday, and Thursday.

The Dental A Team Podcast Kiera Dent

    • Business

The Dental A Team podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:

Be more efficient
Have more fun
Improve doctor and team communications
Eliminate frustration
And make your life easier!

Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!

New episodes every Tuesday, Wednesday, and Thursday.

    Mid-Year Check-in: What’s Good and What Could Be Better?

    Mid-Year Check-in: What’s Good and What Could Be Better?

    We’re halfway through 2024! That means we’re halfway toward the goals made at the beginning of the year. In this episode, Kiera reminds listeners to prep for the end of the year now by touching base with the right people, and adjusting or pivoting where necessary.
    Episode resources:
    Reach out to Kiera
    Practice Momentum Group Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 19 min
    Office Manager Guru Says, “Add Video to Onboarding!”

    Office Manager Guru Says, “Add Video to Onboarding!”

    Tiff and Dana talk about why videos are such effective additions to your practice’s operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more.
    Episode resources:
    Reach out to Tiff and Dana
    Watch DAT Podcasts on YouTube
    Practice Momentum Group Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 21 min
    Let’s Make Systemization Simple-  Kiera’s Mind Blown

    Let’s Make Systemization Simple-  Kiera’s Mind Blown

    Welcome back to DAT Book Club! This month’s selection was Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg. As you’ll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode:

    Best ways to communicate internally
    Questions to ask yourself about what needs to be done and when
    Principles for efficiency
    Planning and work management
    And a ton more
    Find the full book club rundown here!
    Episode resources:
    Reach out to Kiera
    Practice Momentum Group Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 24 min
    It’s Time to Turn Your Patients Onto Membership Plans

    It’s Time to Turn Your Patients Onto Membership Plans

    With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re considering dropping insurance, and how Dental Menu seamlessly slots into your practice:
    Create a good product
    Set up marketing
    Establish an operating procedure
    Go out and market
    Paul even has a Dental A-Team special for those interested in working with Dental Menu! Visit www.dentalmenu.com/dentalateam. 
    Episode resources:
    Learn more about Dental Menu
    Get a Dental A-Team special!
    Connect with Paul directly: paul@dentalmenu.com 
    Reach out to Kiera
    Watch DAT Podcasts on YouTube
    Practice Momentum Group Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 39 min
    How to Handle Emergency After-Hour Calls

    How to Handle Emergency After-Hour Calls

    Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response.
    Define “true emergency” — what should the doctor actually have to come in for?
    Role play! Listen to example calls and set language to use.
    Place daily blocks for those emergency appointments.
    She adds a couple additional pieces of advice, including using a rotating emergency response schedule with other practices.
    Episode resources:
    Reach out to Kiera
    Watch DAT Podcasts on YouTube
    Virtual Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 11 min
    The Actual Value of Knowing Your Ideal Patient

    The Actual Value of Knowing Your Ideal Patient

    We’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on…
    Reverse engineering your ideal avatar
    Considering the right metrics
    Working with your marketing team
    And more!
    Episode resources:
    Reach out to Tiff and Dana
    Listen to episode 747, Creating a Raving Fan Patient
    Watch DAT Podcasts on YouTube
    Virtual Consulting
    Subscribe to The Dental A-Team podcast
    Become Dental A-Team Platinum!
    Review the podcast

    • 21 min

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