122 episodes

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset.

In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.

The Internal Comms Podcast AB Comm

    • Business

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset.

In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.

    Episode 101 – From complex to clear: Elevate your presentations

    Episode 101 – From complex to clear: Elevate your presentations

    As internal communicators, empowering leaders to clearly communicate business strategy, important updates and company values is a valued skill. How can we inspire colleagues and leaders alike to make the complex simple?

    This week’s guest and founder of Present Your Science, Melissa Marshall, has built a career educating scientists, engineers and technical professionals about how to present their insight. “The work matters,” she says, but as is discussed in the episode, so often we hear people say they’re simply no good at public speaking.

    Melissa says that there’s a toolbox that will help even the most anxious public speaker improve their presentation skills. And she has walked the talk – her own TED Talk, Talk Nerdy To Me, has been watched nearly three million times.

    So, if you’ve ever felt the trepidation of an upcoming talk, or struggled with distilling the complex into the clear, this is a conversation for you.

    As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    • 1 hr 8 min
    Episode 100 – Meet the super-connector behind #CommsJobs

    Episode 100 – Meet the super-connector behind #CommsJobs

    After years running an internal communications team, Daniel Mendez emigrated from Chile to the U.S., where he faced a host of barriers to success. A language barrier. A small or non-existent professional community. The difficulty in proving himself. And yet, he emerged as a hugely successful communicator and connector.

    Daniel is the brains behind the #CommsJobs hashtag, one of the most impactful job search functions in the communications profession.

    So how did he get here? Where did the idea for #CommsJobs come from? And just how important are human connections when securing your next role?

    This episode of The Internal Comms Podcast is raw and human. It gets to the crux of what it means to fight for yourself and to build connections that will drive you forward on your journey. Daniel and Katie touch on ‘suitcase words’, why it’s so important to pay it forward in your network, what resilience really means and why communicators should consider the flipside of AI panic.

    As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    • 52 min
    Episode 99 – The communicator’s communicator

    Episode 99 – The communicator’s communicator

    In this episode of The Internal Comms Podcast, host Katie Macaulay is joined by Linda Zebian. The very first Director of Communications at PR management platform Muck Rack, Linda spent a decade in various comms roles at The New York Times during its transformation from print ad-supported newspaper to the most successful digital subscription business in the world.

    Linda has put her unique experience of communicating with journalists into action at Muck Rack, a remote working company with colleagues across the world. As you’ll hear, there are plenty of lessons from the newsroom that help inform her approach to communicating with her new audience.

    This episode goes behind the scenes to explore the challenges and opportunities of communicating to a workforce of journalists and there’s a candid conversation on the role a free press can play in modern society.

    Linda and Katie discuss internal communication’s role in leadership development and how important it is to unlock the confidence of leaders as communicators. Linda also provides some invaluable top tips for internal comms professionals to do their best work – a fascinating listen.
    As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    • 53 min
    Exclusive reveal: Katie’s IC masterclass

    Exclusive reveal: Katie’s IC masterclass

    Join us for a special episode of The Internal Comms Podcast as host Katie Macaulay announces the imminent launch of her unique on-demand masterclass.

    With more than three decades at the forefront of internal comms, including leading the world’s first internal comms agency, AB, Katie has developed a masterclass programme that promises to elevate the capabilities and boost the impact of in-house internal comms professionals.

    Katie explains how she dedicated a year to designing a self-paced learning journey for internal comms folk seeking to accelerate their career growth.

    She gives an overview of the programme, diving into each of the eight workstreams. These cover the history of internal communication, the unique characteristics of the internal audience, research and measurement, channels and content, internal comms strategy, and what it takes to build a successful, fulfilling career in the field.

    Visit icmasterclass.com to sign up for updates on the launch and receive exclusive early bird offers.

    • 8 min
    Episode 98 – How to build a powerful personal brand

    Episode 98 – How to build a powerful personal brand

    This week on The Internal Comms Podcast, host Katie Macaulay is joined by serial entrepreneur, author, keynote speaker and business mentor Chris Ducker. Chris is a renowned expert in building powerful personal brands – taking solo entrepreneurs and leaders to new levels of success and transforming them into the go-to leaders in their respective industries.

    Chris and Katie cover a lot of ground in this conversation. Chris has a fascinating take into the importance of what people say when you’re not in the room, and how you can use your own USP to become a successful ‘you-preneur’. As someone who has walked the talk when it comes to personal branding, his advice is worth its weight in gold.

    But this is not just a podcast for wannabe entrepreneurs or high-ranking leaders. Anyone wanting to carry weight in their role should be considering the impact of reputation – talent will take you far, but the way people feel about you will drive you that little bit further.

    Discover how Chris went from burnout to building big, successful brands, and how you can do the same.

    As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    • 52 min
    Episode 97 – Leaving the ladder down: helping IC pros step up

    Episode 97 – Leaving the ladder down: helping IC pros step up

    In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back the show’s first-ever guest, Rachel Miller.

    Rachel is an internationally recognised internal comms legend, with more than two decades of educating, advising and commenting on the profession under her brand All Things IC. Alongside her podcasting, blogging and consulting work, she is the author of Internal Communication Strategy, a book dedicated to helping internal communicators “get it right”.

    Katie and Rachel discuss many elements of IC during this wide-ranging conversation. They delve into change communication, and the mistakes to avoid. Rachel shares some invaluable advice for crafting an internal communication strategy using her own framework. And she offers candid insight into how her recent ADHD diagnosis has impacted her work and personal life.

    As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast.

    • 1 hr 25 min

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