99 episodes

Make work better.


How can we fix work? Each week we chat to scientists and experts to improve our jobs. The book of the show - The Joy of Work is a UK top 10 bestseller: amzn.to/2zsBuR8 Hosted by @brucedaisley. Contact the show

Eat Sleep Work Repeat Bruce Daisley

    • Management

Make work better.


How can we fix work? Each week we chat to scientists and experts to improve our jobs. The book of the show - The Joy of Work is a UK top 10 bestseller: amzn.to/2zsBuR8 Hosted by @brucedaisley. Contact the show

    The big return 2: but what are other firms doing?

    The big return 2: but what are other firms doing?

    What are other firms doing about returning to work? How can any of us work out the right thing to do? I chat to 4 more firms to hear their plans.

    Listen to conversations with Beth Marie Norbury from Babcock International, Tom Ellis from Brand Genetics, Richard from a big pharmaceuticals firm and Laura Pleasance from Captify. This is addition to Dan Cullen Shute last episode.


    Here's more on my survey I put out last week (from last week's newsletter):
    We’ve already heard loud and clear that workers don’t want to return to the old days but we’re starting to hear more about firm ordering workers back to their seating plan. L’Oreal US saw some unwelcomed attention this month when they told workers that if they didn’t come back ASAP they needed to authorise the firm having access to their private medical records.
    So what are other firms saying is going to happen next? I got just under 100 qualitative replies to the survey; from pharmaceutical companies to start-ups, charities to defence contractors. The replies detailed different approaches from companies as they try to work out how to act next. The main headlines were:
    - Amongst all firms ‘normal’ has been postponed until 2021 - everything at the moment is being framed as interim. 2021 is when firms are expecting to be able to jump start their new culture.
    - Just over two-fifths of firms (42%) have told workers they won’t be expected to return to offices until 2021 if they don’t want to. (26% back from September/October onwards, 31% already phasing some return of workers back to the office from August). This finding is consistent with the straw poll that Digiday performed across publishing and media companies.
    Some of the most interesting quotations showing the spectrum of positions:
    "[an organisation that went from 4 floors to 27 seats] It’s amazing how many of the things people said couldn’t be done from home could once COVID hit. We’re looking at a total rethink on workspaces and what the future looks like - a place for social interaction and collaboration with the ethos that work is something you do not somewhere you go… there’s no going back”
    “We issued a survey to understand what our people feel comfortable with, and on that basis have told everyone no one will be asked to work from the office if they prefer not to for the rest of the year”
    [We got everyone back to the office in mid July] “we're an office based business and we need to get used to being back in the office as we can't work from home together. No plans announced on long term flexibility but lots of employees are asking (as are new hires)”.
    “The success of working from home, and the fact that so many staff have said they now want more flexibility, has lead [the organisation] to put one of our office buildings up for lease. So a full 5 day return to the office for everyone wouldn’t even be possible”.
     
    See acast.com/privacy for privacy and opt-out information.

    • 31 min
    The big return 1: making the call on what to do next

    The big return 1: making the call on what to do next

    Subscribe to the newsletter


    Here's Dan's tweets that started this conversation.


    Today's episode is first of two episodes about the big return to work. It covers themes that I've covered in the newsletter over the last few weeks. What are other firms doing? How will they make their decisions. Over the 2 episodes I've chatted to stacks of people to get their views. Firstly I talk to someone who went on the record describing his company's approach.


    Dan Cullen Shute is the boss of advertising agency, Creature he tweeted a few weeks ago that he was getting the band back together every Wednesday and Thursday. I asked him his thinking behind this and his vision of how this will create a special place to work.
     
    See acast.com/privacy for privacy and opt-out information.

    • 42 min
    Building resilience - understanding the human impact of work

    Building resilience - understanding the human impact of work

    "We think people want to be liked, but they need to be needed".


    A thoroughly stimulating discussion here - that I've allowed to run long because it's so interesting.
    I met a brilliant guy called Misha Byrne who worked for a company called NeuroPower. I was so taken with what he was talking about (applying neuroscience to work) that we arranged to meet up, and he brought Peter Burow, the founder of the company along.


    There's some wonderful stuff in this discussion:
    - the important of Relatedness in teams
    - how we build affinity between people who might not initially see a connection with each other (in this case doctors from India and Pakistan)
    - how good teams don't avoid conflict, they are comfortable with it
    - how resilience can be built in teams
    - "We think people want to be liked, they need to be needed"


    The model that they use in their work is RELISH: Relatedness, Expression, Leading the pack, Interpersonal connection, See Progress and Hope for the future


    We talk a lot about Matt Lieberman's book, Social.


    Misha invites listeners to drop him an email you can do that here. Peter's book is here or you can read it for free here.
     
    See acast.com/privacy for privacy and opt-out information.

    • 54 min
    What's the value of an office?

    What's the value of an office?

    "Tuesday and Thursday, see you there. BOOM!"


    A lot of us are starting to long for human contact again and the office feels like a happy place to be. But what does the office of the future look like? I chatted to the brilliant Antony Slumbers (follow him on Twitter here). Antony is regarded as a visionary thinker in the real estate market and runs a course for you to learn to be the same.
    Antony is incredibly incisive:
    - "in the same way we realised we didn't need a shop to go shopping we've realised we don't need an office to do work".
    - "no company wants an office, they want a productive workforce"


    To get this and more sign up to the newsletter.
     
    See acast.com/privacy for privacy and opt-out information.

    • 38 min
    Fewer predictions, more experiments - what's next with work?

    Fewer predictions, more experiments - what's next with work?

    Firstly a conversation with David D'Souza the membership director of CIPD (incidentally is a fantastic Twitter follow).


    David talks about the choices available to firms right now:
    - do we want to be famous for the new culture that we've created?
    - or our actions going to be defined by reactive actions to bosses' whims?


    If you want to follow the Twitter list I mention you'll find it here.


    If you're interested in workplace culture you might like my newsletter makeworkbetter.substack.com
     
    See acast.com/privacy for privacy and opt-out information.

    • 30 min
    Reinventing work 1: why you need to understand the 'self other overlap'

    Reinventing work 1: why you need to understand the 'self other overlap'

    I'm so excited about what is in the next few episodes. This is a short series of episodes about what we're about to lose with the end of office culture, and how we can build something new. If you like this please do share it.


    Today's episode has two great interviews. Later I’m going to hear from the frontline how firms are changing their use of technology by chatting to Adrienne Gormley, Head of EMEA at Dropbox.


    The first conversation is with Dr Emma Cohen, Associate Professor in Cognitive Anthropology at Oxford University. It went to see Dr Cohen before the lockdown and chatted to her in her office. Emma is going to teach you about the impact of working with other people. You're going to learn about how this impacts exercise and then about the self-other overlap. Over the next few episodes we're going to look at this more because understanding this is the secret of building new work.
     
    See acast.com/privacy for privacy and opt-out information.

    • 48 min

Top Podcasts In Management

Listeners Also Subscribed To