16 episodes

Successful leaders have discovered they must “humanize” every aspect of their business. Humanizing profit takes the emphasis solely off of the currency exchange and creates a much more powerful human transaction.

Humanize Profit The PEOPLE Chronicles Radio

    • Business

Successful leaders have discovered they must “humanize” every aspect of their business. Humanizing profit takes the emphasis solely off of the currency exchange and creates a much more powerful human transaction.

    Humanize Profit - Creating a Table 45!

    Humanize Profit - Creating a Table 45!

    "We need to spend more time with our people and learn who they are!" - Craig Poole, President of Reading Hospitality. Craig talks to Toni Reece about a new way to drive community, effective communication and a sense of belonging in the workplace. It's all about creating a Table 45! Listen as Craig describes this approach to Humanizing Profit!

    • 11 min
    Humanize Profit - Humanizing Performance Reviews

    Humanize Profit - Humanizing Performance Reviews

    What would it be like to give a performance review to your wife, husband or partner? Craig Poole, President of Reading Hospitality, gives a mock review to his wife (no not his real wife)! This is a powerful example of what we want to stop doing during an employee performance review and think about how we can humanize the future of performance reviews!

    • 6 min
    Humanize Profit - Resistance versus Resilience.

    Humanize Profit - Resistance versus Resilience.

    In this episode of Humanize Profit, Craig Poole, President of Reading Hospitality, talks about the need for strong performance management in order to succeed with humanizing profit. When an employee moves more into resistance and become less resilient, it impacts leadership, quality, team performance and ultimately profit. Craig shares his experience with this issue and how he executes performance coaching in order to move an individual and/or a department from resistance to resilience.

    • 8 min
    Humanize Profit - It's not all about us!

    Humanize Profit - It's not all about us!

    "Success isn't all about us, it's about all of us!" - Craig Poole, President, Reading Hospitality.

    In this episode Craig shares specific strategies around humanizing profit that drive higher standards and great value. Craig talks about purpose and selflessness and that YOU have to realize that it's not just about your success, it's about all of our success. How do you get there? Listen to this important episode of Humanize Profit!

    • 9 min
    Humanize Profit - It's not an afterthought!

    Humanize Profit - It's not an afterthought!

    In this episode of Humanize Profit. Craig Poole speaks about the danger of trying to put "fixes" in place to ease a burned out workforce or placate employees with pizza parties or ice cream shops. Humanizing Profits is not an after thought, it is a strategy that needs to be implemented upon hiring and developing a culture that not only is sustainable and healthy for your workforce to perform at their best but it also greatly impacts your customers too. It's all about the Human Transaction!

    • 12 min
    Humanize Profit - Sowing and Reaping - The CARE Closet

    Humanize Profit - Sowing and Reaping - The CARE Closet

    Craig Poole shares the story of how a simple idea of opening a CARE closet in the hotel has created a heart connection driving increased business. "Help people know matter where they live, we are not just helping you we are helping the world one transaction at a time" - Craig Poole

    Craig shares his powerful strategy behind Humanize Profit and how the power of the human currency can change the world.

    • 8 min

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