People, Tech and other Weirdness: English SoftServe Podcasts

𝗛𝗼𝘀𝘁: Vitalii Andrushko, Salesforce Community Manager, 3 years and 6 months at SoftServe
𝗚𝘂𝗲𝘀𝘁: Christina Korovai, Salesforce RnD Project Manager, 8 months at SoftServe

What do Spotify and Amazon have in common?
Learn about this and much more in the recent podcast episode of #SoftServe_Podcast🎧

Vitalii and Christina talk about a curious CRM system Salesforce and give their insider answers to the following questions:

📌What is Salesforce, and what does RnD do there?
📌What is the difference between an RnD Project Manager and a PM on a client project?
📌Why is this project a dream job?

See you in the podcast 🙃

𝟬𝟬:𝟱𝟬 The topic intro
𝟬𝟭:𝟯𝟱 Christina about herself
𝟬𝟯:𝟯𝟯 How Christina decided to be an RnD Project Manager in Salesforce
𝟬𝟱:𝟮𝟬 What is Salesforce, and what features does it have
𝟬𝟴:𝟮𝟱 The RnD initiative in Salesforce and how they are creating
𝟭𝟭:𝟬𝟬 About implemented initiatives and existing projects
𝟭𝟴:𝟱𝟱 Differences between being an RnD project manager and a Project manager on Clients projects
𝟮𝟬:𝟰𝟱 Why this job looks like "a dream job"
𝟮𝟭:𝟯𝟬 Procrastination and the work motivation
𝟮𝟰:𝟭𝟬 Commercial perspective and value of RnD in Salesforce
𝟮𝟲:𝟱𝟬 Wrap up and final words

𝗛𝗼𝘀𝘁: Marta Halyshych, Coach, 1 year and 1 month at SoftServe
𝗚𝘂𝗲𝘀𝘁: Liubov Muntian, Language coach, 3 years 3 months at SoftServe

Learning a foreign language is on our New Year resolutions list each year. And usually, that's the item we never cross out.

Familiar situation? Then press play 😉

The speakers of our #SoftServe_Podcast know everything about obstacles in language learning because they are language coaches.
Marta Halyshych and Liubov Muntian collected the most relevant cases and questions on this topic and gave their professional answers to them:

🎯 What is the advantage and difference of language coaching?
🎯 How to find and manage your time for studying?
🎯 And how to make the learning process pleasant and brain-friendly?

Carefully! This conversation will inspire you to restart your language learning 🎓

𝟬𝟭:𝟮𝟱 Speakers and topic introduction
𝟬𝟮:𝟯𝟱 Language and life coaching: what is the difference
𝟬𝟯:𝟮𝟬 What is the advantage of language coaching
𝟬𝟰:𝟮𝟱 What is behind the fear of learning, and how does coaching helps with it
𝟬𝟳:𝟯𝟬 Not enough time for education: how to manage it
𝟭𝟭:𝟮𝟬 Motivation: I want vs. I need
𝟭𝟯:𝟯𝟱 How to turn your fears into your development
𝟭𝟲:𝟬𝟬 Coaching differences between consulting and teaching
𝟭𝟵:𝟯𝟬 Learning with native speakers: a panacea or not
𝟮𝟬:𝟮𝟬 What to do if you feel stuck in learning
𝟮𝟮:𝟭𝟬 Is language coaching ideal for everyone?

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 6 months at SoftServe
𝗚𝘂𝗲𝘀𝘁: Dobromir Jastrzebski, Abiliton Project Manager, 1 year 2 months at SoftServe

What do project management, multiculturalism, and world cuisines have in common?

Dobromir and Jakub answered an exciting question in #SoftServe_Podcast. This conversation is more like a friendly conversation in the kitchen.

Dobromir was born in Poland, grew up and lived in Canada, taught English in Spain, and returned back to his homeland.

So Jakub got curious and spoke with Dobromir about:
🍁 how to interact with Canadian and American cultures,
🍁how is it to move from the event field to IT,
🍁how do previous experiences affect your work routine today.

The episode turned out to be a juicy mix of applicable real-life situations and tasty stories. 😁

𝟬𝟭:𝟯𝟬 Guest introduction
𝟬𝟭:𝟰𝟱 Dobs about migration to Canada and kitchen as a culture experience
𝟬𝟲:𝟬𝟬 About language and mother tongue
𝟬𝟳:𝟯𝟬 How understanding different cultures help in PM's work
𝟭𝟬:𝟱𝟬 Metaphors of being multicultural
𝟭𝟯:𝟬𝟬 European "mental software" about Canada
𝟭𝟱:𝟬𝟬 About moving from Canada to Poland
𝟭𝟴:𝟮𝟬 Canadian "mental software" about Eastern Europe
𝟮𝟯:𝟰𝟬 CAN culture vs. USA culture: communication tips
𝟮𝟴:𝟰𝟬 Cultural guidelines in Canada
𝟯𝟭:𝟰𝟱 Project Management and transition into IT
𝟯𝟲:𝟭𝟱 Dobs definition of PM
𝟯𝟵:𝟯𝟱 Funny stories on a cultural basis
𝟰𝟰:𝟯𝟬 Teaching experience in Spain
𝟰𝟳:𝟮𝟬 How teaching skills help in daily PM's work
𝟱𝟮:𝟬𝟬 Summary and adieus

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 5 months at SoftServe
𝗚𝘂𝗲𝘀𝘁: Martin Graeber, Enterprise Solutions Principal, 8 months at SoftServe

What would happen if you invited a communication expert and a person from another culture to one room?

They'd record a new #SoftServe_Podcast episode about different cultural backgrounds and experiences, stories about it, and personal insights.

Jakub Kepinski talked with Martin Graeber, who is German, about:
📌Can culture be learned, or does it come with experience?
📌How to get comfortable in a new environment and understand new culture?
📌And whether German people are afraid of new things or changes?

You'll also hear the main points from the book about the cultural map📚.
Enjoy!

𝟬𝟭:𝟬𝟬 Guest introduction
𝟬𝟭:𝟱𝟱 Last read book
𝟬𝟯:𝟮𝟱 Martin about his profession
𝟬𝟯:𝟱𝟱 Short quiz
𝟬𝟲:𝟱𝟱 An anecdote about punctuality in different countries
𝟬𝟴:𝟭𝟱 Can culture be learned, or does it come with experience?
𝟬𝟵:𝟮𝟱 When Martin has to adapt his cultural behavior
𝟭𝟭:𝟱𝟬 Lessons from consulting career
𝟭𝟱:𝟯𝟱 How to understand a new culture?
𝟭𝟵:𝟱𝟱 Are German people afraid of new things or changes?
𝟮𝟯:𝟬𝟬 The best piece of advice Martin has ever been given
𝟮𝟲:𝟭𝟲 The role of culture in different companies
𝟮𝟳:𝟯𝟬 Lessons you can learn from Martin
𝟮𝟵:𝟬𝟳 Main takeaways from reading The Culture Map by Erin Meyer

𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe
𝗚𝘂𝗲𝘀𝘁: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe

Have you ever looked at communicating with a client through the prism of national values?
No? Then it might be the time 😎
Yes? You've got the experience to build on.
Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties.

𝟬𝟭:𝟬𝟬 Guest and topic announcements
𝟬𝟭:𝟰𝟬 About Iryna and Tetyana
𝟬𝟰:𝟬𝟱 Right relations building with customers
𝟬𝟱:𝟰𝟬 How to be convincing with customers
𝟬𝟳:𝟭𝟬 About the successful pitching of your idea
𝟭𝟭:𝟭𝟬 Culture values inside the teams: common questions
𝟭𝟰:𝟰𝟱 The role of culture in communication with the customer
𝟭𝟲:𝟬𝟱 How to meet the expectations of the customer
𝟮𝟬:𝟮𝟬 Appreciations and compliments: how to express them and how to react

𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe
𝗚𝘂𝗲𝘀𝘁: Svitlana Voitkiv, Communication Expert, 3 years and 7 months at SoftServe

Globalization has opened the door for both businesses and employees. We work from anywhere in the world and with people from different countries.
But how to build communication in a team if there are specialists of different nationalities?

Find the answer to this question in this episode of #SoftServe_Podcast.
Our communication experts Svitlana Voitkiv and Tetyana Hrynovetska talk about:
🌎What is national culture, and how does it affect team communication?
🌎How does our national culture manifest itself in what we are motivated by in our work?
🌎How do we react to conflict situations and ask questions?

The conversation is based on real cases, so you can draw analogies between the mentioned stories and your experience.

𝟬𝟭:𝟬𝟱 Topic announcement
𝟬𝟭:𝟰𝟬 About Svitlana and Tetyana
𝟬𝟯:𝟬𝟬 The role of national culture inside the team
𝟬𝟱:𝟮𝟱 About the differences in formulating messages
𝟬𝟲:𝟰𝟬 Thinking patterns and how they manifest
𝟬𝟵:𝟮𝟱 About misunderstandings and conflicts
𝟭𝟭:𝟰𝟬 How to avoid misunderstandings
𝟭𝟯:𝟱𝟬 Culture-specific about the use of questions
𝟭𝟳:𝟯𝟬 Insights about the role of national culture
𝟮𝟮:𝟬𝟬 What does it means to be "consensus-driven"