There is probably nothing in the last 20 years that has had as comprehensive an impact on how we work as Covid-19. Yes, there were team members who worked remote before or maybe your team was distributed around the globe, but we've never been in a situation where EVERYONE was working from home. That is a completely different thing. It comes with unique challenges that we are only starting to adjust to.
For me personally, moving my work online has been incredibly challenging, and while the challenges are not always easily solved, and they are not always challenges I want to deal with, they are always rewarding.
Along with the things I've learned how to do right, there are many things I have learned to do wrong. The exploration of how to get better at online facilitation and teaching led me to a point where I knew I needed to check in with an expert. As luck would have it, Mark Kilby happened to be in an online training I took recently on how to facilitate large online collaboration. Mark is the co-author, along with Johanna Rothman, of the book From Chaos to Successfully Distributed Agile Teams. If you work with distributed teams and you are looking for practical answers to struggles you are facing, YOU NEED THIS BOOK.
After the class, I asked Mark if he'd be open to talking about what it has been like for him since Corona hit and what he's discovered in the way of best practices and antipatterns for online facilitation. So if you are looking for some tips on what to do and what to not do when you are working with your teams online, you'll find a lot of valuable ideas shared in this interview.
From Chaos to Successfully Distributed Agile Teams