Restaurant Rockstars Podcast Roger Beaudoin

In this episode Jason Brooks and I discuss the importance of hospitality, leadership, and company culture in the restaurant industry.

Jason emphasizes the role of accountability, the significance of onboarding, and the power of coaching in building effective teams and delivering exceptional guest experiences. They also touch on the challenges faced by the industry post-pandemic, the importance of soft skills, and strategies for recovery and building a stronger hospitality culture.

🌟 The Restaurant Profit Maximizer course will show you proven ways to boost profit in your restaurant. Check it out - https://restaurantrockstars.com/sp/restaurant-profits

🌟 Connect with our guest:
Twitter: @2LeadNSucceed
Instagram: @2LeadNSucceed
LinkedIn: www.linkedin.com/in/jason-e-brooks
Website: www.jasonebrooks.com
Website Book Link: https://www.jasonebrooks.com/everyleader

🌟 Thank you to our sponsors:
Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. Go to https://www.rti-inc.com/ or call 866-399-3639 to get started today.

The National Restaurant Association Show: the biggest show in food service. Register now and get $55 off the current show rate using promo code PODCAST24 at https://www.nationalrestaurantshow.com - Promotional offer expires on May 16. (Offer is redeemable through online registration and is only valid for operators. Offer cannot be combined with any other promotion and does not apply to current 2024 show registrants. Non exhibiting suppliers are subject to a higher badge rate.)

The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/

In this episode of the Restaurant Rockstars Podcast, I’m speaking with Anne Beiler, the founder of international restaurant success story “Auntie Anne’s Pretzels”.

Anne learned the meaning of hard work, integrity, and persistence at an early age, but had many moments of doubt and lack of confidence. Despite all odds and immense personal tragedy, Anne rose above her challenges to create a global empire.

Listen as Anne shares her story of restaurant success including:

• How she overcame heartbreak, the limits of an 8th grade education, no money, and no business plan to create huge restaurant success
• Instilling values and recognizing your people’s talents and successes
• The true meaning of leadership
• How one word “Light” created a powerful restaurant culture
• Marketing mistakes that led to greater successes
• Marketing product quality with “sampling” to drive business
• Advice on growing from 1 location to 5 and even more
• Your team delivering great guest experiences are what it’s about

Whether you’re running a single location, adding locations, or creating your own empire, Anne’s approach is more than inspiring.

Don’t miss this episode!

Listen, would you spend less than the cost of a fancy beer on boosting your restaurant profit?

That’s right for just $7, our Restaurant Profit Maximizer course will show you proven ways to boost profit in your restaurant. Check it out - https://restaurantrockstars.com/sp/restaurant-profits and then go Rock YOUR Profits and YOUR Restaurant!

Roger

Connect with our guest:
• Facebook: Auntie Anne Beiler
• Instagram: @auntieanne
• website: https://auntieannebeiler.com/

Thank you to our sponsors:

Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. Go to www.rti-inc.com or call 866-399-3639 to get started today.

The National Restaurant Association Show: the biggest show in food service. Register now and get $55 off the current show rate using promo code PODCAST24 at www.nationalrestaurantshow.com Promotional offer expires on May 16. (Offer is redeemable through online registration and is only valid for operators. Offer cannot be combined with any other promotion and does not apply to current 2024 show registrants. Non exhibiting suppliers are subject to a higher badge rate.)

Tock: Increase restaurant sales, optimize guest throughput, and boost customer engagement all on one seamless platform. Request a demo at https://www.joinTOCK.com/podcast

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/

In this episode of the Restaurant Rockstars Podcast, I’m speaking with Jim Collins, the owner of Town Kitchen and Grill in California.

Jim wasn’t born from the restaurant business, but he certainly has a way with running a successful restaurant and leading his employees to greatness!

Listen as Jim shares his story, failures, successes, and his philosophy on running a great restaurant including:

• Valuable lessons learned from his tech career that he applies to his restaurant daily
• His passion of building a great restaurant and recognizing his people’s successes
• The true meaning of leadership
• Early restaurant experiments, failed ideas, and ultimate successes
• Necessary technology that fills seats
• The importance of knowing your restaurant numbers and tracking “kpi’s”
• The guest experience is what it’s all about
• If it’s not fun anymore, why do it?

Whether you’re running a single location or building a national chain, Jim’s approach is a model to be followed.

And his restaurant employees really love his free-meal policy!

Don’t miss this episode! Show Notes - https://bit.ly/E385RRP

Listen, would you spend less than the cost of a fancy beer on boosting your restaurant profit?

That’s right for just $7, my Restaurant Profit Maximizer course will show you proven ways to boost profit in your restaurant. Check it out - https://restaurantrockstars.com/sp/restaurant-profits and then go Rock YOUR Profits and YOUR Restaurant!

Roger

Thank you to our sponsors:

The National Restaurant Association Show: the biggest show in food service. Register now and get $55 off the current show rate using promo code PODCAST24 at www.nationalrestaurantshow.com Promotional offer expires on May 16. (Offer is redeemable through online registration and is only valid for operators. Offer cannot be combined with any other promotion and does not apply to current 2024 show registrants. Non exhibiting suppliers are subject to a higher badge rate.)

Tock: Increase restaurant sales, optimize guest throughput, and boost customer engagement all on one seamless platform. Request a demo at https://www.joinTOCK.com/podcast

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/

This business is all about “SHOW BIZ! Guests don’t just come into a restaurant for food & drink, they’re looking for an experience.

In this episode of the Restaurant Rockstars Podcast, I’m speaking with Dale Schwartz, CEO & Co-Founder of Pinstripes, which is a restaurant concept that boasts giant spaces for bowling, bocce, delicious bistro dining, events, and fun. These restaurant concepts are as large as 30,000 square feet on multiple levels. Not every restaurant and bar has this much space, but the ideas here can spark ideas of how to capture more guests and keep them spending money.

Listen as Dale shares golden nuggets of wisdom about his restaurant concept including:

• His approach to running a business, not restaurants.
• The importance of “FUN FACTOR” for revenue, repeat business and buzz in the marketplace.
• Why size can be a competitive advantage.
• Essential and foundational brand-building
• Creating a hospitality culture that “Wows” the guest
• Effective leadership, staff training and recognition
• Influencer marketing that drives business

Whether you’re running a single location or building a national chain, Dale’s experience and approach to the restaurant business is a great listen!

Don’t miss this episode.

Listen, would you spend less than the cost of a fancy beer on boosting your restaurant profit?

That’s right for just $7, our Restaurant Profit Maximizer course will show you proven ways to boost profit in your restaurant. https://restaurantrockstars.com/sp/restaurant-profits

Check it out and then go Rock YOUR Profits and YOUR Restaurant!

Roger

Connect with our guest:

• Pinstripes: Overview | LinkedIn
• Dale Schwartz | LinkedIn
• Pinstripes (@pinstripesbbb) • Instagram
• Pinstripes | Facebook
• Pinstripes (@PinstripesBBB) / X (twitter.com)

Thank you to our sponsors:

Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Tock: Increase restaurant sales, optimize guest throughput, and boost customer engagement all on one seamless platform. Request a demo at https://www.joinTOCK.com/podcast

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/

Restaurant Profit Maximizer mini-course teaches you how to boost profit in your restaurant. ONLY $7 https://restaurantrockstars.com/sp/restaurant-profits

That’s right, boost your restaurant profit for less than the cost of a fancy beer – Get it today then go Rock YOUR Profits and YOUR Restaurant!

EPISODE NOTES:
In this episode of the Restaurant Rockstars Podcast, I’m speaking with Howard Task and John Ebarhart of Restaurant Equippers, a family-owned company specializing in restaurant equipment going on 60 years.

Listen as Howard and John talk about restaurant equipment including:

• Common mistakes restaurants make when buying equipment.

• New versus used restaurant equipment
• Quality, life expectancy and warranty of today’s equipment
• Current industry trends and hot popular restaurant equipment items
• Restaurant Equippers highly experienced restaurant sales team that educate and help operators make the best choices for their restaurants.
• Time saving, Energy-Star efficient and pieces that drive return on investment.
• Preventative maintenance “do’s & don’ts”
• Finding a balance between the best brands at the best price
When you need equipment, call my friends at Restaurant Equippers (800) 235-3325, go online at www.equippers.com you can also shop their giant warehouse stores in Michigan, Ohio, or New Jersey. If you Act Now until March 31, qualifying customers can Get 60 Days Financing with No-Interest, but hurry as this offer expires March 31, 2024.

Thank you to our sponsors:

Tock: Increase restaurant sales, optimize guest throughput, and boost customer engagement all on one seamless platform. Request a demo at https://www.joinTOCK.com/podcast

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays:
https://jointhebirthdayclub.com/BirthdayRockstar/

Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/

Leading a great restaurant kitchen is difficult.

It takes experience, skill, the desire to teach, patience, calm under pressure and the right chops. Most of all it takes a passion for food, people, and new experiences.

In this episode of the Restaurant Rockstars Podcast, I’m speaking with Chef Jarad McConnell of Ocean Club St. Barths. He rose from culinary school, cooking competitions and numerous restaurant kitchens to nurture, lead and inspire his team to greatness.

Listen as Chef Jarad shares his wisdom on restaurant kitchen success including:

• The importance of having and being a mentor
• Key learnings that to continue to influence and make a difference
• How to exceed the highest guest expectations
• Why being an “intrapreneur” advances restaurant careers
• The keys to a strong kitchen culture
• Team spirit between front and back of house
• Why every impression and the smallest details count

Chef offers insights, experience, and advice to future and current culinary professionals.

Don’t miss this episode!

Listen, would you spend less than the cost of a fancy beer on boosting your restaurant profit?

That’s right for just $7, our Restaurant Profit Maximizer course will show you proven ways to boost profit in your restaurant. Check it out at https://restaurantrockstars.com/sp/restaurant-profits and then go Rock YOUR Profits and YOUR Restaurant!

Roger

Thank you to our sponsors:

Sculpture Hospitality is the solution to improve your bar or restaurant inventory and gain healthier profit margins! https://SculptureHospitality.com/rockstar

Tock: Increase restaurant sales, optimize guest throughput, and boost customer engagement all on one seamless platform. Request a demo at https://www.joinTOCK.com/podcast

Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/