200 episodes

Through conversation with industry greats, experts and innovators from around the world, GovComms delivers the latest insights and best practice in government communication. We provide the resources to help you, the government and public sector, communicate policies, services and regulations with impact.

A podcast by contentgroup, leaders in government communication.

GovComms: The Future of Government Communication contentgroup

    • Government

Through conversation with industry greats, experts and innovators from around the world, GovComms delivers the latest insights and best practice in government communication. We provide the resources to help you, the government and public sector, communicate policies, services and regulations with impact.

A podcast by contentgroup, leaders in government communication.

    EP#55: PuMP - a new method for measurement, with Stacey Barr

    EP#55: PuMP - a new method for measurement, with Stacey Barr

    Stacey Barr is the creator of the PuMP methodology for measuring organisational performance and developing meaningful KPIs. Stacey is one of the world’s leading specialists performance measurement field. She is author of two books - Practical Performance Measurement and Prove It! – and writes the weekly Measure Up blog. Her content also appears on Harvard Business Review’s website and in their acclaimed ManageMentor Program.
    Stacey has specialised in the field of performance measurement since 1993. This gave her a deep insight into the transformational power of measuring the right things well – and revealed the most common struggles people have with performance measurement. The most common obstacles she observes include immeasurable goals, meaningless measures, lack of buy-in, and KPI dashboards that aren’t useful. The root cause, she found, is that common KPI practice is fraught with bad habits. So she created PuMP to replace those bad habits.
    PuMP is known for its practicality in making performance measurement faster, easier, engaging, and meaningful. Strategy and performance professionals say it’s made it easy to engage people and align their work to the strategy. Stacey has also received feedback from teams, saying that it’s the first time they’ve found measurement exciting.
    Discussed in this episode: 
    Why PuMP is different to other measurement tools An example of PuMP in action Defining measurable goals and avoiding 'weasel' words Bringing physicality to concepts Identifying relevant stakeholders Where to learn more about the PuMP methodology

    • 40 min
    EP#54: Building an agile, digital Government, with Andrew Parkinson

    EP#54: Building an agile, digital Government, with Andrew Parkinson

    Andrew’s 20 years of experience cover a broad range of communication and public affairs practice. His experience ranges from proactive and responsive media handling to strategy, operations and team leadership.
    Most recently, Andrew was the Director of Media and Social Media with a major NSW Government Department, building and leading teams of media and content specialists to support the Department and its Ministers on issues including: Planning, Energy, Water, Mining, Resources, Skills, International Trade, Small Business, Regional Economic Development, Infrastructure, Housing, Tourism, Industry Support, Crown Lands, Indigenous Affairs, Liquor Gaming and Racing, and the Arts. 

    Prior to Government, Andrew held senior positions in financial services and not-for-profit organisations. He began his career as an industry advocate and lobbyist in London. He was Head of Communications for the British Chambers of Commerce as well as Campaigns and Government Relations Manager for MAKE UK, the peak body for engineering, manufacturing and technology companies. Alongside his undergraduate degree, he has a Masters in Public Administration.  


    Discussed in this episode:
    How Government might move to better meet citizen expectations The implications of the 24/7 news cycle Moving to a more agile, digital Government Fast tracking great ideas and navigating complex approval processes Minimising risk and maximising opportunity in government communications Moving from a broadcast to narrowcast channels Andrew's advice for all Government communicators

    • 45 min
    EP#53: Science communications, with Dr Melanie Bagg

    EP#53: Science communications, with Dr Melanie Bagg

    Melanie is a PhD qualified medical research scientist and award winning professional science communicator. Currently CEO of the National Youth Science Forum, Melanie is focused on delivering transformative youth-led experiences for young Australians to encourage life-long participation in Science, Technology, Engineering and Maths (STEM).
    A graduate of the Australian Institute of Company Directors Course and having experience in higher education, media and NFP sectors, Melanie brings over 15 years of expertise in STEM management, fundraising, science communication, outreach, publishing and media for the not-for-profit and higher education sectors.
    Melanie is particularly interested in using digital platforms to help connect wide audiences with STEM. In 2016 Melanie was awarded the Unsung Hero of SA Science Communication for her commitment to translating complex science into something we can all understand. Recently, Melanie led the establishment of a video production and social media distribution capability that has connected over 1.5 million people with evidence-based science on Facebook alone.
    Melanie is a member of the Advisory Board for the ARC Centre for Nanoscale Biophotonics (CNBP) and is Chair of their Education and Outreach Committee.
    Discussed in this episode: 
    Coronavirus, from a communicator’s perspective ‘Fake news’ and misinformation Communicating for decision-makers and the public Knowing your field, when to communicate and when not to Keeping a focus on audience needs Communicating accurately while meeting tight deadlines Melanie’s approach to changing the brand image of the Australian Academy of Science Building an audience from 9,000 to 1,000,000 Using communications to achieve business objectives  

    • 37 min
    EP#52: Getting value from video, with Ben Curry

    EP#52: Getting value from video, with Ben Curry

    With more than 20 years’ experience in news and current affairs, Ben worked as a camera operator and video editor for several Australian TV networks including Seven, Sky News, and SBS. He covered national and international news based in the Parliamentary Press Gallery in Canberra, and later worked on the ABC “Stateline” program.
    Ben is also experienced in audio production and has composed music for various television current affairs programs.
    Prior to joining contentgroup as Senior Videographer, Ben worked in media production for the Commonwealth Public Service. As Senior Editor at the Department of Education, Employment and Workplace Relations, Ben oversaw the technical and aesthetic aspects of video content for the various portfolio areas of the Department. This role included delivery of web video campaigns and live streaming Ministerial events.
     
    Discussed in this episode:
    Ben’s background in videography The elements of video production that have stood the test of time The importance of storytelling Why everyone can now make video content, but few can make it well Identifying when to use video and when not to Using video to evoke emotion and produce action Keeping authenticity at the heart of video storytelling Producing content that won’t be scrolled past in a news feed Why all videos should have video captioning Ben’s tips for producing quality audio and lighting for video

    • 34 min
    EP#51: The power of telling a story, with Gabrielle Dolan

    EP#51: The power of telling a story, with Gabrielle Dolan

    A highly sought-after keynote speaker, educator and author, Gabrielle has worked with thousands of high-profile leaders from around the world and helped several of Australia’s top 50 companies and multinationals to humanise their communications - These have included Telstra, EY, Accenture, VISA, Australia Post, National Australia Bank, ANZ, Vodafone and the Obama Foundation just to mention a few.  
    She holds a master’s degree in Management and Leadership from Swinburne University, an associate diploma in Education and Training from the University of Melbourne, and is a graduate of the Harvard Kennedy School of Executive Education in both the Art and the Practice of Leadership Development and Women and Power: Leadership in a New World.
    Gabrielle is also the bestselling author of Real Communication: How to be you and lead true, and a finalist in the Australian Business Leadership Book Awards for 2019. Her other published books include Stories for Work: The Essential Guide to Business Storytelling (2017), Storytelling for Job Interviews (2016) and several other renowned works.
    Discussed in this episode:
    Why storytelling is a skill in growing demand Finding a balance between vulnerable and professional How to influence without manipulation Using the heart to reach the head – the affective power of stories The benefits of keeping stories and data separate Why all leaders should strive to be authentic The risks of jargon and acronyms Keeping messages as simple as possible Gabrielle’s top tips for communicators

    • 31 min
    EP#50: Comms in a crisis - talking crisis management, with Elise Davidson

    EP#50: Comms in a crisis - talking crisis management, with Elise Davidson

    Elise Davidson is the General Manager of Strategic Communications at the ACCC in Sydney. There, she leads a team responsible for the agency’s media, social media, content & digital production. Her team is also responsible for employee communications, speechwriting, library & research services.
    Prior to joining the ACCC, Elise was General Manager of Corporate Affairs at Vodafone where she helped to rebuild its reputation post ‘Vodafail’. She also has a strong consumer advocacy background, having led communications and media teams at ACCAN from 2010-13, and Choice from 2007-2010.
    Elise has a Bachelor’s degree in Media from Macquarie University, co-authored Weird and Wonderful Jobs, and was awarded PR of the Year (in house) at the Mumbrella CommsCon Awards in 2014.
    Discussed in this episode:
    Using communications to overcome the ‘Vodafail’ crisis Communications as a crisis management tool Practical tactics for relationship building and public relations Elise’s advice for building a great team Operating in a dynamic, high activity environment An ACCC social media success story and the benefits of paid advertising Making a winning business case for more resourcing

    • 37 min

Top Podcasts In Government


Listeners Also Subscribed To