Harvard Business Review

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Channel • 8 Shows

Management

Management

Updated Weekly
Management

Management

Updated Weekly
Management

Management

Updated Monthly
Management

Management

Updated Biweekly
Entrepreneurship

Entrepreneurship

Updated Weekly
Management

Management

Updated Semiweekly
Management

Management

Updated 11/30/2023

3D AGO

Lessons in Leading Through Crisis From Jacinda Ardern

As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To navigate that complexity, she had to learn how to gather experts and gain consensus on decisions even when information was scant or changing, to transparently communicate her plan of action, and to convey both calm and compassion, all while avoiding burnout. Ardern offers advice to business leaders grappling with geopolitical and economic uncertainty and disruption. She's the author of the book A Different Kind of Power.

3d ago

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29 min
JUN 3

What Leaders Get Wrong About Listening

Listening well is an essential aspect of leadership - not just to maintain good relationships with employees, but to drive real business improvements and results. But many of us still get it wrong - or might think we are good listeners but don't give that impression to our teams. Jeff Yip, assistant professor of management at Simon Fraser University’s Beedle School of Business, explains why the skill is so important to business success and identifies the five main mistakes leaders make when it comes to listening. He is coauthor, along with Colin Fisher of University College London, of the HBR article “Are You Really A Good Listener?”

Jun 3

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32 min
JUN 2

Managing Up, One Conversation at a Time

Have you ever realized, mid-project, that you and your boss weren’t aligned on what success looked like or how to get there? Executive coach Melody Wilding explains why getting clear on goals and understanding each other’s working styles is essential, even when you’re already in a leadership role. They share advice on how to start these conversations in a way that feels natural and constructive, break down common style mismatches, and offer guidance for adapting without losing your authenticity.

Jun 2

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38 min
3D AGO

Customer-Obsessed Innovation

This month, we're highlighting some of the best conversations from the 2025 HBR Leadership Summit held in April. In this episode, David Risher, CEO of Lyft, shares how he’s driving a turnaround at the rideshare company by anchoring everything in customer obsession. Since Risher took the wheel in 2023, Lyft reached record bookings and a 31% increase in annual revenue and its first full year of profitability. Risher shares how his own experience behind the wheel as a Lyft driver informs product innovation. And why listening deeply—whether to a single passenger or a room of drivers—can lead to breakthrough ideas. He also opens up about navigating layoffs, launching inclusive features, and preparing for an autonomous future while keeping human dignity front and center.

3d ago

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35 min
JUN 2

How Do I Co-Lead with a Challenging Partner?

His leadership role requires him to co-lead a project with someone he finds challenging to work with. With clashing styles and unclear roles, their partnership feels anything but collaborative. Host Muriel Wilkins coaches him through the root of the power struggle, and guides him toward a more intentional co-leadership path.

Jun 2

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57 min
JUN 4

Building an AI-Powered, Talent-Friendly Organization

Over the next four weeks, we're highlighting some of the best conversations from the 2025 HBR Leadership Summit held in April. In this episode, Jane Sun, CEO of Trip.com Group, shares her leadership approach to scaling one of the world’s largest online travel companies. From pioneering the use of AI in customer experience and internal operations to reimagining hybrid work and gender diversity, she shares how she's steering a global company through rapid change and geopolitical uncertainty. She discusses her emphasis on hiring for integrity, competence, and curiosity, and outlines how AI is embedded throughout the business—from resume screening and customer personalization to employee training and product development.

Jun 4

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29 min
MAY 28

Don’t Just Coach Your Employees—Teach Them

Sydney Finkelstein, a professor of management at the Tuck School of Business at Dartmouth College, encourages leaders to approach their direct reports like teachers. As Finkelstein explains, being a teacher-leader means continually meeting face to face with employees to communicate lessons about professionalism, points of craft, and life. He says it’s easy to try and that teaching is one of the best ways to motivate people and improve their performance. Finkelstein is the author of “The Best Leaders Are Great Teachers” in the January–February 2018 issue of Harvard Business Review.

May 28

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20 min
3D AGO

Sustainability Is Fueling Innovation at Ferrari

When Ferrari, the Italian luxury sports car manufacturer, committed to achieving carbon neutrality and to electrifying a large part of its car fleet, investors and employees applauded the new strategy. But among the company’s suppliers, the reaction was mixed. Many were nervous about how this shift would affect their bottom lines. Harvard Business School professor Raffaella Sadun and Ferrari CEO Benedetto Vigna discuss how Ferrari collaborated with suppliers to work toward achieving the company’s goal. They also explore how sustainability can be a catalyst for innovation in the case, “Ferrari: Shifting to Carbon Neutrality.”

3d ago

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31 min
JUN 4

Stress Test Your Strategy Before It Fails

While many teams and organizations engage in scenario planning, most don’t go far enough. Arjan Singh, consultant and adjunct professor at Southern Methodist University, says a more disciplined approach, borrowed from the military, can help leaders truly test how their strategies, operations, and tactics hold up against competitors, shifting market dynamics, and unexpected events. He’s helped hundreds of companies identify risks and find new ways to innovate by leading them through corporate war games, and he explains his process and results. Singh is the author of the book "Competitive Success: Building Winning Strategies with Corporate War Games."

Jun 4

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27 min
MAY 27

Does the Tech Industry Need a Reboot?

Although we’ve seen great successes come out of the technology sector in recent decades, many critics — and even some insiders — say it’s due for an overhaul. As a longtime Silicon Valley engineer and executive and cofounder of the Grace Hopper Celebration of Women in Computing conference, Telle Whitney argues that tech culture is still too closed-off and unwelcoming to different points of view, which leads to products and services that aren’t as good as they could be — for consumers and society. She thinks the industry — and corporate tech departments — can stay innovative while also becoming more inclusive and shares her advice for leaders who want to help. Whitney is the author of the new book Rebooting Tech Culture: How to Ignite Innovation and Build Organizations Where Everyone Can Thrive.

May 27

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28 min

The best ideas in business and management to help people, organizations, and economies work better.