37 min
04 How to Lead and Serve Others with Authenticity | Tom Melanson Good to Do Podcast
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- Management
"You don’t need to try to mold others into something that you think they should be. You need to accept them for who they are and use that as a basis for your relationship." - Tom Melanson
Be conscious of the words you use. (SAY)
Do my actions align with my words? (DO)
How do I make others feel? (FEEL)
In this episode, President & Founder Steve Shenbaum chats with Tom Melanson, Director, Brand Hospitality for Tru by Hilton.
Tom serves as Director of Brand Personality for three of Hilton’s brands: Hampton by Hilton, Tru by Hilton, and Embassy Suites by Hilton, where he is tasked with helping Team Members deliver transformational guest experiences by igniting the brand’s unique service culture. He works to equip hotel teams with tools and resources to drive guest loyalty and while equipping, inspiring, and improving hotel and team performance.
Be sure to share with a friend and subscribe to stay up to date on our weekly interviews. If you’re interested in learning more about Game On’s programming, please visit wwww.gameonnation.com!
"You don’t need to try to mold others into something that you think they should be. You need to accept them for who they are and use that as a basis for your relationship." - Tom Melanson
Be conscious of the words you use. (SAY)
Do my actions align with my words? (DO)
How do I make others feel? (FEEL)
In this episode, President & Founder Steve Shenbaum chats with Tom Melanson, Director, Brand Hospitality for Tru by Hilton.
Tom serves as Director of Brand Personality for three of Hilton’s brands: Hampton by Hilton, Tru by Hilton, and Embassy Suites by Hilton, where he is tasked with helping Team Members deliver transformational guest experiences by igniting the brand’s unique service culture. He works to equip hotel teams with tools and resources to drive guest loyalty and while equipping, inspiring, and improving hotel and team performance.
Be sure to share with a friend and subscribe to stay up to date on our weekly interviews. If you’re interested in learning more about Game On’s programming, please visit wwww.gameonnation.com!
37 min