40 min

06 | Shift in Retail: Pano Anthos, Sr. VP, XRC Labs DeCoded by GS1 US

    • Technology

The COVID-19 pandemic has forced consumers to adjust to a new normal. Demand for options like curbside pick-up and online ordering have skyrocketed. How are retailers adapting to these new consumer behaviors? Learn more on today’s episode as we sit down with Pano Anthos, founder of XRC Labs, a retail focused accelerator, to discuss the pandemic’s impact on the retail industry.

From the episode:
"Grocers have been sitting on frequent shopper data for 25 years and have done almost nothing with it. I've shopped whether it was a Whole Foods or a Kroger or wherever, a Wegmans, and if I buy meat, no one has ever emailed me six months later or three months later saying, "Hey, you know that meat you bought? It's on sale again." No one ever has done that, which is really basic marketing. But again, the grocers have never been incentivized to do it, because they're not paid to sell me more meat. They're paid to sell more meat of the variety that a brand is promoting."

Guest: Pano Anthos, Sr. VP, XRC Labs
Episode recorded July 2020.

Join host Reid Jackson as he cracks the code on emerging tech through conversations with thought leaders at the top of the digital disruption game. Reid and the GS1 US innovation team explore the intersection of standards and emerging tech, and how the two together can solve the business problems of the future.

The identification of everything makes anything possible!

The views, information, or opinions expressed during DeCoded by GS1 US podcast series are solely those of the individuals involved and do not necessarily represent those of GS1 US, its employees or member companies. The podcast series is provided by GS1 US as a convenience and does not constitute or imply an endorsement, recommendation, or favoring by GS 1 US of any of the identified companies, products, or services. GS1 US does not warrant or guarantee any of the products or services identified here, nor does it assume any legal liability or responsibility with respect to them.

The COVID-19 pandemic has forced consumers to adjust to a new normal. Demand for options like curbside pick-up and online ordering have skyrocketed. How are retailers adapting to these new consumer behaviors? Learn more on today’s episode as we sit down with Pano Anthos, founder of XRC Labs, a retail focused accelerator, to discuss the pandemic’s impact on the retail industry.

From the episode:
"Grocers have been sitting on frequent shopper data for 25 years and have done almost nothing with it. I've shopped whether it was a Whole Foods or a Kroger or wherever, a Wegmans, and if I buy meat, no one has ever emailed me six months later or three months later saying, "Hey, you know that meat you bought? It's on sale again." No one ever has done that, which is really basic marketing. But again, the grocers have never been incentivized to do it, because they're not paid to sell me more meat. They're paid to sell more meat of the variety that a brand is promoting."

Guest: Pano Anthos, Sr. VP, XRC Labs
Episode recorded July 2020.

Join host Reid Jackson as he cracks the code on emerging tech through conversations with thought leaders at the top of the digital disruption game. Reid and the GS1 US innovation team explore the intersection of standards and emerging tech, and how the two together can solve the business problems of the future.

The identification of everything makes anything possible!

The views, information, or opinions expressed during DeCoded by GS1 US podcast series are solely those of the individuals involved and do not necessarily represent those of GS1 US, its employees or member companies. The podcast series is provided by GS1 US as a convenience and does not constitute or imply an endorsement, recommendation, or favoring by GS 1 US of any of the identified companies, products, or services. GS1 US does not warrant or guarantee any of the products or services identified here, nor does it assume any legal liability or responsibility with respect to them.

40 min

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