20 min

068 - Data Benefits CX Only If It's Use‪d‬ The Customer Experience Podcast for Business Leaders

    • Business

Most companies are good at collecting and gathering data from their customers and internally through their processes. But most companies don't use it to make improvements and are missing out. This episode shares how to use data to improve customer engagement and retention.

Most companies are good at collecting and gathering data from their customers and internally through their processes. But most companies don't use it to make improvements and are missing out. This episode shares how to use data to improve customer engagement and retention.

20 min

Top Podcasts In Business