072: Embracing Technology with a Human-Centered Approach: Insights from Evan J. Schwartz

In this episode of Forward Thinking Experts, we sit down with Evan J. Schwartz to explore a refreshing and necessary perspective on digital transformation—one that puts people first.

Evan challenges the typical tech-first mindset and makes a compelling case for why sustainable innovation depends on human-centered thinking. From AI and ERP systems to education and ethics, this conversation connects the dots between technology, business outcomes, and real human impact.

Key Takeaways:

• People drive transformation — Technology succeeds or fails based on how well people adopt and engage with it
• AI is a tool, not a replacement — The future lies in blending human intuition with machine efficiency
• Sustainability is operational — It goes beyond ESG metrics into logistics, waste reduction, and cost savings
• ERP success hinges on change management — Organizational alignment matters as much as system selection
• Education must evolve — Preparing students for an AI-augmented world requires rethinking traditional models
• Ethics matter more than ever — Data privacy, governance, and responsible AI use are non-negotiable
• SMBs have opportunity — Smaller organizations can adopt smart, sustainable practices without massive budgets

Technology should never be the end goal—it should be the enabler. As Evan reminds us, the real power of AI and digital transformation lies in how intentionally we use it to serve people, improve systems, and build a more sustainable future.

The tools are here. The opportunity is now. The outcome? That’s still up to us.

Learn more and connect with Evan here: ⁠

https://www.linkedin.com/in/evanjschwartz/
https://www.evanjschwartz.com/
https://www.amcsgroup.com/ 
https://twitter.com/EvanJSchwartz

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