32 min

1. Creating Customer Experiences that Matter (with Megan Burns‪)‬ Experiences That Matter

- Business

Our first official episode! Today we are joined by Megan Burns, Founder and CEO of Experience Enterprises, about making big companies “less annoying”, customer anxiety and creating empathetic customer service organizations.

Megan is on Twitter @MeganBurnsCX

Highland is a digital experience agency with a fierce commitment to keeping people at the center of our work.

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