#1 Dr Roger Neighbour's Top Tips for Video Consultations Remote Consultation Masterclass

With the COVID-19 pandemic, more doctors are triaging and treating patients remotely via video or phone calls, in order to protect staff and patients from infection. Dr Dane Vishnubala kicks off the series exploring remote consultations with a one-on-one interview with Dr Roger Neighbour (OBE MA DSc FRCP FRACGP FRCGP) and author of The Inner Consultation (1987), The Inner Apprentice (1992), and The Inner Physician (2016).

(00:00) Episode introduction

(00:46) Introduction to Roger Neighbour

(01:35) How Roger’s career in experimental psychology began

(09:02) Key differences in video consultation vs face-to-face

(10:39) Opportunities and challenges with video consultations

(14:18) Setting up for video consultations

(17:03) Tips on improving video consultations

(21:36) Solving connectivity (Wi-Fi) issues

(23:12) Being alert and connecting with your patients remotely

You can listen and subscribe to Remote Consultation Masterclass on our website, Apple Podcasts, YouTube, Spotify or wherever you get your podcasts from. If you enjoy the show, please leave us a rating and review on Apple Podcasts.

Produced by Arc Health in collaboration with Doctors.net.uk.

Explore more educational resources for remote consultations at archealth.io/education.

Arc Health helps clinicians save time with remote consultations. Our technology is used in hundreds of NHS GP surgeries, care homes, hospitals and pharmacies. Find out more at archealth.io