10. What's the Fastest Way to CONNECT With a Patient? | Interview with Erin O'Malley

Making a human connection with patients is critical to patient care and the patient experience, but for busy doctors who bounce from room to room without a lot of time to "connect," what's a fast and effective way for health care professionals to bridge a human connections with the patients they serve?   

In this episode, I ask Erin O'Malley. Erin works with teams and organizations to help build cultures of connection through bold communication. She's all about helping teams show up, engage, and connect.