#113 Annmarie Bhola: Enhanced Building Solutions The Modern Facilities Management Podcast

Annmarie Bhola, Founder of Enhanced Building Solutions, joins the show as this weeks guest.

Annmarie is a former plant operator with extensive knowledge in new construction and existing buildings. She focused primarily on MEP commissioning and energy efficient operations and brings 20+ years of industry experience to clients. 

On this episode, Griffin and Annmarie discuss the importance of standardizing training, and leveraging video content to document tribal knowledge.
Takeaways
Training and documenting tribal knowledge is crucial in facilities management to address the gap caused by turnover and ensure consistent operations.Site-specific training videos are essential to understand the unique requirements of each building and system.Contractor-provided training can lack consistency and may not cover all necessary information, highlighting the need for dedicated training resources.Documentation should be updated regularly to reflect changes in technology and standards.Sound Bites


Chapters


00:00
Introduction and Background
01:14
Identifying the Gap in Facilities Training
03:16
The Importance of Training Videos
04:14
The Challenges of Sharing Training Videos
05:29
The Need for Site-Specific Training
06:46
The Importance of Consistent Video Training
07:44
The Challenges of Contractor-Provided Training
08:37
The Importance of Updated Training Materials
09:37
Separating Roles and Responsibilities
10:36
Preserving Tribal Knowledge
15:29
Addressing the Gap in Documentation
20:43
The Value of an Outsider's Perspective
22:19
The Importance of Asking the Right Questions
24:59
The Necessity of Documentation in a Changing Industry
25:02
The Impact of Mentors on Career Growth
26:29
Expressing Gratitude for Mentors
27:04
Conclusion



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