16 min

12: Patient Satisfaction Starts with Your Staff Good Neighbor Pharmacy Connect Podcast

    • Business

Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.

Top-quality customer service helps employees develop the necessary skillset to contribute to a pharmacy’s long-term success. Curtis Ernst, RPh joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative as well as share how the pharmacy staff can have a direct impact on patient experience.

16 min

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