13 min

14. Dealing with difficult clients The Money Barista Podcast

    • Entrepreneurship

We are often faced with difficult clients when we operate our small business. Here are some of them and how to navigate through these interesting scenarios.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:

Time  Topic

1.10  Late payers - how to deal with them

3.20  Non-paying clients - what this means for you

4.20   High expectation clients

5.55  After hours requests

7.15  How to avoid these problems from the start

8.48  How to say “No” without damaging your reputation

10.10  What are some of the red flags and what can you use

11.22  Decide on your process and stick to the decision

11.40  Further discussing non-paying clients

 

How can you find me:

Website -https://kerryzarb.com/

Instagram - https://www.instagram.com/kerryzarb/

LinkedIn: https://www.linkedin.com/in/kerryzarb/

Clubhouse - Kerry Zarb

Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.

We are often faced with difficult clients when we operate our small business. Here are some of them and how to navigate through these interesting scenarios.
If you enjoyed today's episode, we love to hear from you, please leave us a review, don't forget to subscribe and we hope you can tune in next time as we continue to unpack all things business!
Here is the episode breakdown:

Time  Topic

1.10  Late payers - how to deal with them

3.20  Non-paying clients - what this means for you

4.20   High expectation clients

5.55  After hours requests

7.15  How to avoid these problems from the start

8.48  How to say “No” without damaging your reputation

10.10  What are some of the red flags and what can you use

11.22  Decide on your process and stick to the decision

11.40  Further discussing non-paying clients

 

How can you find me:

Website -https://kerryzarb.com/

Instagram - https://www.instagram.com/kerryzarb/

LinkedIn: https://www.linkedin.com/in/kerryzarb/

Clubhouse - Kerry Zarb

Information contained in this segment should be taken as general advice only and your personal circumstances have not been taken into account. It is recommended that you seek financial advice from a professional who is licensed to do so. If you choose to act upon the general advice shared in this segment you do so at your own risk.

13 min