15 Minutes With Eclipse

In our tenth episode of season two of 15 Minutes With we're talking to Aya Jibreal. Aya is a Lead Consultant with organisations including G3ict, the United Nations and AlQemam.
Aya, an accomplished consultant and trainer, is deeply passionate about fostering accessible and inclusive experiences for both employees and customers. With a 10-year track record, Aya has collaborated with over 70 private, government, and not-for-profit entities in Saudi Arabia and internationally. Her expertise lies in developing and executing highly successful inclusion strategies and accessibility action plans. Aya's dedication to her field shines through her work with prominent organisations like the United Nations, G3ict, and IAAP.

In this episode, she explains how businesses and individuals can inform and educate themselves to better understand the scope of accessibility more fully. And to appreciate that disability is not an insignificant minority, but actually affects us all. She also sheds light on the role that best practice guidelines and international standards play in the picture of inclusive design.

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Email: hello@eclipsegroup.co.uk Twitter: @EclipseGroupUK Learn More about Eclipse

In our ninth episode of season two of 15 Minutes With we're talking to Eloise Flinter. Eloise is the Business Development Manager for the Lush Green Hub.
Lush was founded in Britain and is a global manufacturer and retailer of fresh handmade cosmetics, who from the very beginning set out to do things differently. 95% of Lush's all year around product range is vegan. Sustainability and non-animal tested practices have been at their heart since the very beginning. The Co-founders have been influential in the push against animal testing since the 1970s and 80s, leading to the launching of a new policy in 1993, the non-animal tested policy, which is still in use today. The Green Hub is the nerve centre for the work towards a circular economy.
We talk to Eloise about the circular economy, Lush's purpose and mission and how it has affected the way they make decisions, develop products and create a customer experience that keeps their customers coming back.

Find all the details about visiting the Green Hub right here > https://bit.ly/45SyolY 

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In our eighth episode of season two of 15 Minutes With we're talking to Nick Howe. Nick is the Enterprise and Climate Partnerships Manager at NatWest.
Nick has nearly 25 years of experience working with 1000s of businesses, having been inspired by the very first business customer he met. Nick is also a sounding board for growing SMEs and a social enterprise mentor, a Woman in Business advocate, delivers enterprise education to students and he's passionate about supporting growing businesses. He is also the lead for the NatWest group's partnership with Princess Trust.
In this episode, we talked to him about diversity and inclusion, underrepresented groups, the difference between equity and equality, the advances we've made and what more needs to be done.

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Email: hello@eclipsegroup.co.uk Twitter: @EclipseGroupUK Learn More about Eclipse

In our seventh episode of season two of 15 Minutes With we're talking to Shivika Sinha. Shivika is the CEO and Founder of Veneka, a capsule wardrobe styling service featuring the world's most sustainable and ethical brands.
Shivika was recognized by Forbes’ Next 1000 List. Alongside women like Michelle Obama and Malala Yousafzai, Shivika was honoured by the U.N’s Decade of Women and The Canales Project with a song dedicated to her life’s work. Shivika was recognized in Retail Touchpoints Magazine’s Retail Innovation Awards in the ”Disruptor” category, which recognizes pioneers in the retail industry. She was also named as Direct Marketing News’ 40Under40 “most accomplished, high-level superstars” in marketing.
Shivika has spent a decade in marketing, growth acceleration and strategy for global brands like Alex and Ani, Oscar de la Renta, and Gap Inc/Intermix and has advised Fortune 100 companies via Epsilon. With luminaries like Arianna Huffington and Steve Wozniak, she is a member of The Real-Time Academy Of Short Form Arts & Sciences where she judges the Social Good prize at the Shorty Awards.
Shivika is a Mentor at XRC Labs, a leading business accelerator for the next generation of startups in retail and consumer goods. She is also an Operating Partner at BFY Capital, which provides growth capital for ‘better for you’ consumer companies. Shivika serves on the Advisory Boards of The Pivot Conference and VRevolution, which both explore the intersection of business and technology.
She is a TEDx speaker and has graced global stages including the U.S. Institute of Peace, Georgetown University, NYU Stern School of Business, Subscription Summit, Brand Innovators and many more. Shivika and her work have been featured in TechCrunch, Huffington Post and other publications.
In this episode, we talked to Shivika about conscious consumerism, purpose and impact on consumers and businesses and how it all affects the business model and the customer experience.

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In our sixth episode of season two of 15 Minutes With we're talking to Praval Singh. Praval is the VP of Marketing and Customer Experience at Zoho.
His areas of expertise and interest include brand, product positioning & messaging, go-to-market strategy, demand generation, social media, content-led marketing, and media & analyst relations. Previously, he co-founded Media Redefined (a digital-media agency in India), where he led sales, business strategy, and client workshops for various brands including Samsung, Micromax, Aircel, Maruti Suzuki, and NIIT, amongst others.
Zoho is a b2b SaaS company that offers business software to over 90 million users globally. They offer applications that cover sales and marketing, finance, HR and legal to cover just a few. Trusted by brands such as Amazon, Levi, Philips, Suzuki, and Samsonite. The unique and powerful software suite transforms the way you work. Designed for businesses of all sizes. And built by a company that values your privacy. 
In this episode, we talked to Praval about the importance of customer experience to acquisition, retention and satisfaction, the difference between customer support and customer experience, how customer experience can become more of a challenge as businesses grow, and asked for practical tips for improving the customer journey.

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Email: hello@eclipsegroup.co.uk Twitter: @EclipseGroupUK Learn More about Eclipse

In our fifth episode of season two of 15 Minutes With we're talking to Madison Kranis. Madison is a Social Impact Expert from the Department of Corporate Responsibility at Fenwick.
Madison has a BA in International Justice and Justice Systems Studies from Montclair State University and an MA in Human Trafficking, Migration, and Organised Crime from St Mary's University. Her work with the charity A21 led her to a career in Corporate Responsibility where she is working to highlight the issues within the fashion industry, both for the people involved and the environmental impact.
In this episode, she talks to us about how consumers are becoming more aware and discerning about supply chains and labour, how conscious consumerism is helping to apply pressure on businesses to ensure that they're prioritising ethical practices, examples of what lies beneath low-priced goods, and how businesses and individuals can take steps to ensure they aren't unwittingly feeling crime, poverty and exploitation.

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Contact the 15 Minutes With Team:
Email: hello@eclipsegroup.co.uk Twitter: @EclipseGroupUK Learn More about Eclipse