On Your Terms®

168. What to Do When a Client Doesn't Pay You

Ever had that sinking feeling when a client's payment doesn't go through or when they outright refuse to pay? We've all been there, and it's a situation that's more common than you might think. But the real challenge arises when you're uncertain about the next steps. In today's chat, we'll discuss a structured approach to navigate such situations, ensuring you're equipped to handle them with grace and professionalism.

In this episode, you’ll hear…

  1. The commonality of client non-payment situations and how not to take them personally
  2. The paramount importance of contracts in addressing payment disputes
  3. Strategies for payment collection: the pros and cons of handling it personally vs. outsourcing to professionals
  4. The role of dunning emails in fostering effective communication with clients about payment issues
  5. Sam's personal experiences and insights into sleep challenges and their potential connections to everyday business stresses

If you’d like a shoutout (and a chance to win a $20 gift card), just leave a review on Apple Podcasts and send a screenshot of it to me on Instagram via DMs!

Click here to find the full show notes and transcript for this episode.

RESOURCES:

  1. Guide: What to Do When a Client Doesn't Pay You
  2. FREE video training: How to get your clients to pay you consistently AND on time
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