18. How to Construct Conversations about Reconciliation

Reconciliation Road Map - Building Better Businesses

In this episode, Cooper Silk and Dixie Crawford discuss the importance of constructing critical conversations about the purpose and potential of Reconciliation Action Plans (RAPs). They emphasise the need for organisations to understand the context of reconciliation and the core pillars of a RAP before developing one. They also highlight the importance of preparation, empathy, curiosity, and compassion in these conversations. The role of storytelling in enhancing the conversations is discussed, as well as the need for clear goals and outcomes. Reflecting on past conversations and seeking feedback are also emphasised as ways to improve future discussions.

Takeaways

  • Organisations should do their research and understand the context and core pillars of reconciliation before developing a Reconciliation Action Plan (RAP).
  • Preparation, empathy, curiosity, and compassion are key in constructing critical conversations about RAPs.
  • Storytelling can enhance conversations about RAPs by focusing on the impact and sharing personal experiences.
  • Clear goals and outcomes should be established for each conversation, and feedback should be sought to improve future discussions.
  • Reflecting on past conversations and acknowledging progress made can help in the ongoing journey of reconciliation.

Chapters

00:00 Understanding the Context and Core Pillars of RAPs

02:22 Preparation and Key Qualities for Effective Conversations

05:37 Constructing Critical Conversations as an Effective Leader

09:47 Ensuring All Voices Are Heard in Critical Conversations

12:27 Approaching Resistance with Compassion and Curiosity

16:50 Enhancing Conversations through Storytelling

18:14 Setting Clear Goals and Seeking Feedback

21:35 Creating Opportunities for Meaningful Action

22:59 Reflecting on Past Conversations and Acknowledging Progress

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