20 min

2 – Intentions of a Leader: Embracing a Remote Workforce NAHAM Connections Podcast

    • Business

ABOUT THE EPISODE
Thank you for joining us for the second episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Michael Borge, senior director of ambulatory Patient Access; Janelle Stout, senior manager of ambulatory central verification and authorizations; and Cynthia Yerger, senior manager of Patient Access pre-service department — all from Banner Health — discuss remote working in Patient Access. Although working from home may have once felt like a professional perk, it has recently become a business necessity due to the COVID-19 pandemic. Will remote workforce models become a standard of the future, especially after the COVID-19 pandemic? Here, Michael, Janelle and Cynthia address how Patient Access leaders can prepare for the future of the remote workforce.

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MUSIC
Podcast theme, "Pride in Each Other”

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LINKS
*Episode*
https://www.naham.org/page/ConnectionsPathstoSuccess | https://www.naham.org/page/ConnectionsCentralizedPatientAccessDept

*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/

ABOUT THE EPISODE
Thank you for joining us for the second episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Michael Borge, senior director of ambulatory Patient Access; Janelle Stout, senior manager of ambulatory central verification and authorizations; and Cynthia Yerger, senior manager of Patient Access pre-service department — all from Banner Health — discuss remote working in Patient Access. Although working from home may have once felt like a professional perk, it has recently become a business necessity due to the COVID-19 pandemic. Will remote workforce models become a standard of the future, especially after the COVID-19 pandemic? Here, Michael, Janelle and Cynthia address how Patient Access leaders can prepare for the future of the remote workforce.

||

MUSIC
Podcast theme, "Pride in Each Other”

||

LINKS
*Episode*
https://www.naham.org/page/ConnectionsPathstoSuccess | https://www.naham.org/page/ConnectionsCentralizedPatientAccessDept

*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/

20 min

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