18 min
2023-03-14. Buy Nothing Aboard Podcast
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- Technology
The internet is a huge customer support platform. When people online subscribe to an idea they tend to over-identify with it, and build a strong emotional connection to them. This turns into an unhealthy community when the users approach the platform as theirs and forget about the administrators.
The internet is a huge customer support platform. When people online subscribe to an idea they tend to over-identify with it, and build a strong emotional connection to them. This turns into an unhealthy community when the users approach the platform as theirs and forget about the administrators.
18 min