211 Broward: Free Family Caregiver Resources, Daily Check-In Calls, and Services for Broward County

You can reach 211 Broward at

211-broward.org

Or dial 211 on your phone

Touchline Program phone number:

954-640-5800

On this episode of the Sharing Ageless Wisdom Podcast, host Diana Cabassi interviews Rafael Vazquez of 211 Broward, a free, anonymous 24/7 helpline offering listening support, referrals, and crisis services backed by a database of nearly 3,800 Broward County programs and bilingual assistance.

Rafael highlights the Senior Touchline Program, funded by the Jim Moran Foundation, which provides free morning reassurance calls to Broward seniors 55+ at a chosen time window, with protocols for missed calls that include contacting an emergency contact and requesting a law enforcement welfare check if needed. He explains how the Touchline Program can help reduce isolation, supplement safety measures, and connect clients through periodic social luncheons.

The episode also covers 211’s caregiver navigation resources, its role as Broward’s main suicide hotline, and how to enroll via 211, the website, or the Touchline Program line at 954-640-5800.