32 min
23: Jane Fallon on human centred design Innovating Humanity
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- Management
Jane Fallon is Head of Digital for the Midlands for a consultancy firm called Methods that creates human-centred design for the public and private sectors. She talks about the need to start with understanding the needs of the user in order to create digital services that work for humans. Our use of digital is growing exponentially so it’s great to hear how leaders like Jane influence the future of our humanity and ensure it is not overlooked in digital design.
The role of technology is changing. As digital is a fundamental part of everything we do in life and work, I love Jane’s idea that bringing together technology, anthropology and sociology enables us to understand what it is to be a human being in a digital world and what the tech needs to do to enhance our humanity. Jane also recognises the critical need to treat employees with the same importance as the customers and use emotions to engage and inspire those employees to do their best work.
Who in your team needs re-engaging and re-inspiring?
Topics covered:
Birmingham Tech
Human-centred design
Digital and technology
Humility, creativity, collaboration, teamwork
Combining research, design, technology and humanity
Other free resources:
Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance
Join our monthly Team Performance webinars
Download White papers
Sign up to our Weekly Leadership Hints and Tips
www.judejennison.com in partnership with Birmingham Tech
Jane Fallon is Head of Digital for the Midlands for a consultancy firm called Methods that creates human-centred design for the public and private sectors. She talks about the need to start with understanding the needs of the user in order to create digital services that work for humans. Our use of digital is growing exponentially so it’s great to hear how leaders like Jane influence the future of our humanity and ensure it is not overlooked in digital design.
The role of technology is changing. As digital is a fundamental part of everything we do in life and work, I love Jane’s idea that bringing together technology, anthropology and sociology enables us to understand what it is to be a human being in a digital world and what the tech needs to do to enhance our humanity. Jane also recognises the critical need to treat employees with the same importance as the customers and use emotions to engage and inspire those employees to do their best work.
Who in your team needs re-engaging and re-inspiring?
Topics covered:
Birmingham Tech
Human-centred design
Digital and technology
Humility, creativity, collaboration, teamwork
Combining research, design, technology and humanity
Other free resources:
Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance
Join our monthly Team Performance webinars
Download White papers
Sign up to our Weekly Leadership Hints and Tips
www.judejennison.com in partnership with Birmingham Tech
32 min