45 min

25: Forming Powerful and Positive Relationships with Customers w/ Henry Kurkowski Gathering The Kings

    • Entrepreneurship

Summary
This week, Chaz Wolfe is joined by Henry Kurkowski, owner, and founder of Ewireless, one of the oldest cloud-managed WiFi companies in the nation. Henry never does anything for himself; he always has a higher purpose that keeps propelling him forward, and he attributes his love of helping others to his own success.
Henry had a paper route as a kid and quickly realized the nicer he was to his customers and the better relationships he built with them, the better tips he'd get. That launched him into serving and bartending as a young adult. His big step into entrepreneurship was working with an employer to help organize the opening of a new nightclub. Through that experience, he learned much about marketing, PR, dealing with vendors, and more that he was able to carry over into to open his own business.




Episode Breakdown:


[1:52] Background on Henry and his business, Ewireless.
[5:54] The publication of his book and insight into the pitfalls of working remotely.
[10:32] What motivates Henry, and how helping others keeps him moving forward.
[17:51] Henry's launch into his entrepreneurial journey.
[23:30] The role freedom plays in satisfaction-- customer, employee, and self.
[30:23] Good and bad decisions Henry made along the way, including saying yes to any opportunity and dealing with time scarcity.
[38:30] Weighing the advice others give you as a business owner
[40:00] Speed round takeaways, book recommendations, and contact info.




Book Recommendations:
From Good to Great by James C. Collins
Masters of Sales by Ivan Misner





Socials:
https://twitter.com/henryindy (https://twitter.com/henryindy)
http://www.theremoteworkbook.com (www.theremoteworkbook.com)
www.linkedin.com/in/henrykurkowski/


Quotes
(7:25) What they didn't know what "pushing through" was actually doing was creating burnout and feelings of isolation, and they lost people during that shift. All because of the way they were managing people.


(8:25) At the end of the day, your employees are your brand ambassadors. If they're miserable, your customers will be miserable, too.


(22:35) You never know where your dreams will take you, and if you get on Wheel of Fortune, do it!


(26:30) Go back to what you started and why, and follow that passion.


(30:50) If someone asks you to do something and you're unsure how to do it, that's a great opportunity to say yes and figure it out.


(34:50) It's always good when someone who is heavily emotionally invested in an outcome allows someone else who is not to have a fresh look.

Summary
This week, Chaz Wolfe is joined by Henry Kurkowski, owner, and founder of Ewireless, one of the oldest cloud-managed WiFi companies in the nation. Henry never does anything for himself; he always has a higher purpose that keeps propelling him forward, and he attributes his love of helping others to his own success.
Henry had a paper route as a kid and quickly realized the nicer he was to his customers and the better relationships he built with them, the better tips he'd get. That launched him into serving and bartending as a young adult. His big step into entrepreneurship was working with an employer to help organize the opening of a new nightclub. Through that experience, he learned much about marketing, PR, dealing with vendors, and more that he was able to carry over into to open his own business.




Episode Breakdown:


[1:52] Background on Henry and his business, Ewireless.
[5:54] The publication of his book and insight into the pitfalls of working remotely.
[10:32] What motivates Henry, and how helping others keeps him moving forward.
[17:51] Henry's launch into his entrepreneurial journey.
[23:30] The role freedom plays in satisfaction-- customer, employee, and self.
[30:23] Good and bad decisions Henry made along the way, including saying yes to any opportunity and dealing with time scarcity.
[38:30] Weighing the advice others give you as a business owner
[40:00] Speed round takeaways, book recommendations, and contact info.




Book Recommendations:
From Good to Great by James C. Collins
Masters of Sales by Ivan Misner





Socials:
https://twitter.com/henryindy (https://twitter.com/henryindy)
http://www.theremoteworkbook.com (www.theremoteworkbook.com)
www.linkedin.com/in/henrykurkowski/


Quotes
(7:25) What they didn't know what "pushing through" was actually doing was creating burnout and feelings of isolation, and they lost people during that shift. All because of the way they were managing people.


(8:25) At the end of the day, your employees are your brand ambassadors. If they're miserable, your customers will be miserable, too.


(22:35) You never know where your dreams will take you, and if you get on Wheel of Fortune, do it!


(26:30) Go back to what you started and why, and follow that passion.


(30:50) If someone asks you to do something and you're unsure how to do it, that's a great opportunity to say yes and figure it out.


(34:50) It's always good when someone who is heavily emotionally invested in an outcome allows someone else who is not to have a fresh look.

45 min