3/3/2015 - Defining Patient and Family Centered Care

A patient and family centered care environment encourages participation and engagement, and these lead to better clinical outcomes. Celeste Castillo-Lee, Program Manager at the University of Michigan, has been on dialysis for many years. In this talk with Lori, Celeste discusses moving from a system-centered model of care to a patient and family centered model, allowing the patient to take control, and improving quality of life and longevity.