30: COVID-19: How Much of the Place Can We Change? With Dennis Murphy, President and CEO, Indiana University Health The Table with Renee DeSilva

In this episode of Fireside Chat, we sit down with Dennis Murphy, President and CEO, Indiana University Health to talk about next normals of the healthcare system following the COVID-19 crisis and how IUH is navigating the challenges of the pandemic.

Please note: The number of COVID-19 cases and the situation referenced in this episode were based on reported data at the time of the interview and are subject to change.
TranscriptionDennis Murphy 0:04
We’re trying to avoid the use of normal, and actually talking about this idea of a series of next normals, which is we’re going to monitor data and continue to adjust and adapt as an organization. We’ve avoided the new normal because it almost feels like it’s a destination and then you become static.
Gary Bisbee 0:28
That was Dennis Murphy, President and CEO, Indiana University Health reframing the term “new normal” following the onset of COVID. I’m Gary Bisbee, and this is Fireside Chat. IU Health is the largest provider in the state with a commitment to improving the health of the Indiana population, which is among the lowest of any state in the country. Social Determinants of Health is not an abstract term for IU Health, and Dennis is hoping that the Indiana legislature will allocate more resources to public health at its next session. Dennis has a unique view of the likely next normal. Let’s listen.
Dennis Murphy 1:05
I think Gary, this notion of who has to come to you for care, versus where do you go to them either virtually or physically, is going to be one of the most profound changes for us.
Gary Bisbee 1:19
Dennis shared with this the effects of the increased use of telemedicine during the COVID outbreak, which might result in 30 to 40%, fewer exam rooms, and a new building being planned. He spoke about the board support during the COVID crisis and the risk of not slowing the pace of CAPEX. I’m delighted to welcome Dennis Murphy to the microphone.
Well, good afternoon, Dennis, and welcome.
Dennis Murphy 1:44
Thanks, Gary. It’s always a pleasure to talk to you.
Gary Bisbee 1:47
Well, we’re pleased to
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