Ready to up your customer service game? Want to deliver a maniacal customer focus? Ask yourself these questions: 1) How can this customer get the most out of our solution? 2) What is this customer telling me they need? 3) How can my customer maximize our partnership? Jake Butterbaugh, VP - Global Channel Sales at Five9, joined us on this episode to help answer these questions and more. We also talked about: What a maniacal customer focus looks like The partner ecosystem The #1 thing customers really want Channel business as a global business The last decade in omnichannel Never miss an episode and subscribe to our podcast on Apple Podcasts, Spotify, or our website.