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“How do I make a 120,000-person organization data-aware?” asks Amaresh Tripathy, my guest on this episode of the #HRTechChat video podcast.

Amaresh is senior vice president and global business leader at Genpact. A General Electric spin-off, Genpact is several billion dollars in size. A publicly traded professional services firm, Genpact mainly focuses on two things. One is all about running various digital operations on behalf of Genpact's clients, which are Fortune 1000 companies around the globe. The other involves data, technology and artificial intelligence, wherein Genpact concerns itself with helping these clients transform some of these same digital operations for the better. Amaresh's role is with this second focus, working to make "our clients more data-intelligent and data-aware," he says.

You probably already see the tie-in with Genpact's workforce. Amaresh believes that, at Genpact, he and his team have built the world’s largest data awareness program. Solutions such as EdCast, found in the Cornerstone suite, factor largely into the effort. We discussed this. An illustrative example of organizational and digital transformation, the initiative relies, critically, on well-sorted learning technology and modern tools for curating and delivering content just right for the task at hand.

Phenomenally, Amaresh is more than halfway to achieving an ambitious goal: so far, somewhere between 65,000 of and 70,000 of the company's own employees have completed the associated certification program, which leaves them highly versed in understanding the tools to extract and blend enterprise data. Graduates then go on to use their newfound knowledge and skills in order to help a client—in the process earning from Genpact what is akin to a black belt in data awareness.

During our chat, Amaresh shared the philosophy behind his vision and delved into the thinking that has helped make it a reality at Genpact. This vision is empowering staff with the high-impact upskilling that is an essential ingredient not only for their success individually, but also for Genpact’s overall. Indeed, like so many initiatives notable for their positive effects on business, Amaresh’s is redolent of the idea that an organization’s people are an asset to cultivate and engage. This is the model for success. All at once, Genpact’s data awareness program is good for the company, its clients, and its people. If you're looking for an example of how the future of work is happening right now, look no further than this episode of the podcast. It was an absolute pleasure speaking with Amaresh.

In today's fast-paced world of technology and automation, it's easy to assume that human interaction is becoming less relevant. However, when it comes to building meaningful relationships and effective hiring, technology will never fully replace the role of a recruiter.

Kim Slowik, a seasoned talent acquisition professional, emphasizes the importance of genuine connections in her conversation with Jennifer Dole on the HR Tech Chat podcast. While technology offers valuable tools for filtering and finding candidates, it's the human interaction that truly makes a difference.

When recruiters take the time to engage with candidates on a personal level, asking meaningful questions and actively listening, they gain insights that go beyond a resume. By understanding a candidate's aspirations, values, and career goals, recruiters can identify the perfect fit for both the candidate and the company.

Building relationships also extends to the hiring managers. Recruiters who invest in understanding the unique requirements and dynamics of a team can find candidates who not only possess the necessary skills but also align with the team's culture and goals. It's about creating a cohesive unit, just like building a sports team.

While technology provides tools like applicant tracking systems and LinkedIn Recruiter, which aid in the recruitment process, it cannot replace the nuanced understanding that comes from personal conversations. Technology may filter candidates on paper, but it often fails to capture the intangible qualities that make a candidate an ideal fit.

Technology has undoubtedly sped up the recruitment process, but it is the personal touch that fosters lasting relationships. Recruiters who go the extra mile, provide feedback, and genuinely care about candidates build a reputation that garners trust and loyalty. It's not just about filling a position; it's about nurturing long-term careers.

Technology may enhance efficiency and widen reach, but it will never replace the essence of human connection. Recruiters like Kim Slowik understand that building meaningful relationships with candidates and hiring managers is the key to successful recruitment. By combining technological tools with genuine empathy and insightful conversations, recruiters can truly find the perfect fit for both candidates and companies.

In today's rapidly evolving world, the intersection of technology and inclusive leadership is shaping the future of organizations. The qualities of inclusive leaders play a crucial role in fostering a culture of belonging, collaboration, and innovation. In this podcast, we will explore some key attributes of inclusive leaders and discuss how technology can be leveraged to enhance inclusive leadership.

Courage: At the heart of inclusive leadership lies courage. Inclusive leaders must have the courage to challenge the status quo, address biases, and create an environment where every individual feels valued and respected. They understand that being a great leader means embracing diversity and making intentional efforts to be inclusive, even if it involves taking risks or stepping out of their comfort zones.

Desire to Help People: Inclusive leaders have a genuine desire to help people thrive. They recognize that by fostering a sense of belonging and inclusivity, they can unlock the full potential of their teams. They actively seek opportunities to create conditions that allow everyone to contribute their unique perspectives, skills, and knowledge. By nurturing an environment that encourages collaboration and cooperation, inclusive leaders drive greater team performance and overall success.

Embracing Human Qualities: Inclusive leadership involves recognizing and embracing the human qualities that set us apart from machines. While technology can enhance efficiency, it is the human touch that enables true empathy, compassion, and self-awareness. Inclusive leaders listen with empathy, act with compassion, and demonstrate genuine care for their team members. These human qualities foster trust, build stronger relationships, and promote a sense of psychological safety within the organization.

Leveraging Technology for Inclusive Leadership: Technology can be a powerful tool for inclusive leadership. It provides leaders with actionable data and insights, enabling them to understand the voice of their employees better. Tools like coaching platforms offer valuable support for managers, helping them navigate conversations around well-being, mental fitness, and career growth. Additionally, technologies that promote diversity and inclusion in the hiring process, such as AI-powered interview analysis, can reduce bias and create fairer opportunities for all candidates.

Business Outcomes of Inclusive Leadership: Contrary to the notion that inclusive leadership is just "soft stuff," it has tangible business outcomes. Studies have consistently shown that diverse and inclusive teams outperform homogeneous ones. Inclusive leadership leads to higher employee engagement, increased productivity, and improved retention rates. By quantifying and presenting these outcomes, inclusive leaders can demonstrate the value of their approach to stakeholders, including the CFO.

The intersection of technology and inclusive leadership presents an exciting opportunity for organizations to create an inclusive and thriving workplace culture. Inclusive leaders, driven by courage and a desire to help people, are leveraging technology to enhance their leadership practices. By embracing human qualities, using technology as an enabler, and focusing on quantifiable business outcomes, inclusive leaders are shaping the future of work. In this age of technology, it is essential to recognize the power of inclusive leadership in unlocking the full potential of individuals and driving organizational success.

Are you someone who dreams of a fulfilling career, but feels bogged down by challenges and setbacks? Do you feel like you're constantly pushing yourself outside of your comfort zone, without seeing the results you want? If so, you're not alone. But the good news is that there are ways to build resilience and overcome the obstacles that stand in your way.

As someone who is passionate about career development, I've seen firsthand how a resilient mindset can help people achieve their goals. It's not just about bouncing back from failures or setbacks, although that's certainly important. It's also about having the right mindset, one that is open to growth, learning, and taking ownership of your career.

This is especially important in today's fast-paced and constantly evolving work environment. As technology and automation continue to disrupt industries and change the nature of work, it's more important than ever to be adaptable, flexible, and resilient. This means not only being able to handle challenges and setbacks, but also being proactive about your own career development.

So what can you do to build resilience and take ownership of your career? It starts with developing a growth mindset, one that is open to learning, feedback, and continuous improvement. This means being willing to take risks, try new things, and embrace failure as a learning opportunity.

It also means being mindful of your own needs and goals, and being willing to speak up and advocate for yourself. This could mean setting boundaries, asking for support or resources, or taking on stretch assignments that challenge you in new ways.

But perhaps most importantly, building resilience and taking ownership of your career means cultivating empathy and understanding for yourself and others. This means recognizing that we all have limitations, and that it's okay to ask for help or support when we need it. It also means being mindful of the impact that our actions and decisions have on those around us, and striving to create a supportive and collaborative work environment.

In the end, building resilience and taking ownership of your career is about recognizing that we all have the power to shape our own futures. By cultivating the right mindset, being proactive, and staying true to our values and goals, we can overcome challenges and achieve success in all areas of our lives. So why not start today?

Building a successful career requires the right mindset, skills, and strategies to navigate the changing job market. In this conversation with Swati Jain, a transformational advisor and leadership coach, she shared her experience of building her professional journey, highlighting the importance of building career resilience, self-discovery, and a deep understanding of one's strengths and weaknesses. She emphasized that hard and soft skills are crucial but not the only focus for career success. Rather, she recommended three key strategies to build career agility, take risks, and network effectively. And, that is what we dive into in the podcast.

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I wish we could just push a button and have payroll process without a hitch, like everyone thinks we do," joked Robyn Torgius, guest on this episode of #HRTechChat. Instead of just falling into the work, as most have in the past, people are increasingly choosing payroll as a career path. This is a good thing. As global head of payroll at IFS and member of 3Sixty Insights' Global Executive Advisory Council, Robyn shared her considerable insight into how payroll can be elevated into a profession -- and why it should be.