Hi, I’m Kylee and I’m a business coach for women! I specialize in helping women make money while still balancing their families. Learn more about my courses and coaching options at http://kyleeann.com/education
You are a business owner first. Unfortunately, you will have to deal with problem clients or unhappy customers at some point in your business. Sometimes the problem is their insecurities. Sometimes the problem is miscommunication. Sometimes the problem is just a freak accident.
Regardless, there are simple ways to handle problem clients without letting it escalate further.
How to deal with hard clients:
1. KEEP YOUR COOL
2. BE KIND
3. KNOW THAT ITS OKAY TO BE SAD
4. ACKNOWLEDGE THEIR PROBLEM
5. QUICKLY RESOLVE THEIR PROBLEM
6. REALIZE THAT SOME PEOPLE WILL NEVER BE HAPPY
7. LEARN HOW TO AVOID PROBLEMS
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