41 min

47. Managing with Empathy with Debi Yadegari Mission First People Always's podcast

    • Management

Introduction
I’m sure you’ve heard the expression, “life happens.” It suggests the idea that despite our enthusiastic, gung-ho plans and best efforts, certain life events distract us and attempt to pull us off course. In some cases, these so-called distractions are positive life events like the birth of a child or a tremendous professional opportunity for one’s spouse that requires relocation, but there are also hard things in life that make it difficult to focus on work or maintain the same routines. For example, an elderly parent can no longer care for herself, you or a family member need to fight a chronic illness, children require care, someone in your household is struggling with addiction, you lose a loved one unexpectedly–and the list goes on and on.
In some cases, we can foresee these challenges, but other times, we’re caught by surprise and completely unprepared. Each day becomes more challenging and it’s easy to feel overwhelmed.
If you haven’t personally experienced one of these life challenges yet, hold on, because you probably will at some point in your career. If you’re a manager, someone on your team is probably struggling with something now–or they will be in the next year. When that happens, you need to respond appropriately and with empathy.
Unfortunately, managers generally aren’t trained in empathy. It’s often hard to know what to say or do when one of your team members shares a concern like this with you. Or maybe you notice one of your A-players is starting to slip a bit; they’re missing deadlines, and contributing less in meetings. They seem distracted. How do you address it?
Nevertheless, how managers respond to those distractions is the most determinative factor of employee outcomes. And because it is impossible for any manager, regardless of intention or EQ, to know how to support all of their employees through all of their various circumstances, and that’s where today’s guest comes in.
Using AI, she and her team provide the “just in time” guidance managers need to lead empathically throughout their employees' Life Events, while driving productivity forward.
Our Guest
Debi Yadegari is the Founder and CEO of Villyge, a manager enablement platform that helps managers support and respond to their employees’ personal “Life Events” (things like burnout, miscarriage, leave, divorce, elder care, loss, coming out, and more) in an appropriate, timely and productive manner to drive culture, boost productivity and improve belonging.
She is obsessed with bringing humanity into the workplace so EVERYONE can show up as their most authentic self regardless of how they identify and/or what may be unfolding in the background of their Zoom.
Debi is a graduate of Barnard College of Columbia University and the George Washington University School of Law. Before her entrepreneurial journey, she had a demanding career as an investment banker on Wall Street.
Debi is also the mom of five children ranging in age from 6 to 17 and this allows her to preside over what she describes as “delicious chaos” every day.
What You’ll Learn
How changes in the workplace have created the the need for empathic leadership
What empathy in the workplace looks like
The impact of empathic leadership on companies--and what happens when empathy is lacking
Where work is going and why empathy will be a big part of the future of work
 
Links for This Episode:
www.Villyge.com
https://www.linkedin.com/in/dyadegari
https://www.linkedin.com/company/villyge
 
Connect with Dr. Mike: 
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
 
Episode Minute By Minute:
0:02 Managing empathy in the workp

Introduction
I’m sure you’ve heard the expression, “life happens.” It suggests the idea that despite our enthusiastic, gung-ho plans and best efforts, certain life events distract us and attempt to pull us off course. In some cases, these so-called distractions are positive life events like the birth of a child or a tremendous professional opportunity for one’s spouse that requires relocation, but there are also hard things in life that make it difficult to focus on work or maintain the same routines. For example, an elderly parent can no longer care for herself, you or a family member need to fight a chronic illness, children require care, someone in your household is struggling with addiction, you lose a loved one unexpectedly–and the list goes on and on.
In some cases, we can foresee these challenges, but other times, we’re caught by surprise and completely unprepared. Each day becomes more challenging and it’s easy to feel overwhelmed.
If you haven’t personally experienced one of these life challenges yet, hold on, because you probably will at some point in your career. If you’re a manager, someone on your team is probably struggling with something now–or they will be in the next year. When that happens, you need to respond appropriately and with empathy.
Unfortunately, managers generally aren’t trained in empathy. It’s often hard to know what to say or do when one of your team members shares a concern like this with you. Or maybe you notice one of your A-players is starting to slip a bit; they’re missing deadlines, and contributing less in meetings. They seem distracted. How do you address it?
Nevertheless, how managers respond to those distractions is the most determinative factor of employee outcomes. And because it is impossible for any manager, regardless of intention or EQ, to know how to support all of their employees through all of their various circumstances, and that’s where today’s guest comes in.
Using AI, she and her team provide the “just in time” guidance managers need to lead empathically throughout their employees' Life Events, while driving productivity forward.
Our Guest
Debi Yadegari is the Founder and CEO of Villyge, a manager enablement platform that helps managers support and respond to their employees’ personal “Life Events” (things like burnout, miscarriage, leave, divorce, elder care, loss, coming out, and more) in an appropriate, timely and productive manner to drive culture, boost productivity and improve belonging.
She is obsessed with bringing humanity into the workplace so EVERYONE can show up as their most authentic self regardless of how they identify and/or what may be unfolding in the background of their Zoom.
Debi is a graduate of Barnard College of Columbia University and the George Washington University School of Law. Before her entrepreneurial journey, she had a demanding career as an investment banker on Wall Street.
Debi is also the mom of five children ranging in age from 6 to 17 and this allows her to preside over what she describes as “delicious chaos” every day.
What You’ll Learn
How changes in the workplace have created the the need for empathic leadership
What empathy in the workplace looks like
The impact of empathic leadership on companies--and what happens when empathy is lacking
Where work is going and why empathy will be a big part of the future of work
 
Links for This Episode:
www.Villyge.com
https://www.linkedin.com/in/dyadegari
https://www.linkedin.com/company/villyge
 
Connect with Dr. Mike: 
Website: https://www.drmikepatterson.com
Book: https://www.missionfirstpeoplealwaysbook.com
LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
Instagram: https://www.instagram.com/therealdrmikepatterson/
Twitter: https://twitter.com/drmikepatterson
Buy The Book!: Mission First People Always
 
Episode Minute By Minute:
0:02 Managing empathy in the workp

41 min