What if the resistance, disengagement, and burnout you're seeing on your team has nothing to do with your people — and everything to do with what's happening inside their brains?
In this episode, Claire sits down with Dr. Lisa Riegel, brain-based leadership expert and author of Aspirations to Operations, to explore the neuroscience behind why people behave the way they do at work — and what leaders can do about it.
From the invisible filters that shape every person's reality, to why culture is never about the poster on the wall, to the 3-minute daily team ritual that transformed an entire hospital culture — this conversation is packed with insights that will change how you see your role as a leader.
KEY TAKEAWAYS
- Welcome and intro — how Lisa went from selling grease systems for tractors to brain-based leadership
- Why culture is not words — it's a collection of actions that become "the way we do things"
- The neuroscience of belonging: what happens in the brain when people feel safe vs. threatened
- Meet Harold and Bob — Lisa's brilliant framework for understanding how her brain processes reality
- The banana and the strainer: why every person's perception of reality is different
- Why resistance to change usually has nothing to do with the change itself
- The 3-minute hospital circle ritual that reduced a team's stress load
- The "Punch It Up" culture-building program — and why voluntary, opt-in connection beats the annual pizza party every time
- Lisa's 8 C Framework from Aspirations to Operations: Culture, Clarity, Coherence, Cadence, Collaboration, Coaching, Communication, and Celebration
- The single most important question a leader can ask themselves when their team isn't following along
Resources Mentioned:
- Aspirations to Operations by Dr. Lisa Riegel
- NeuroWell by Dr. Lisa Riegel
- Dr. Lisa Riegel's author page
- Learn more about Lisa's keynotes, workshops, and book studies
- Visit ClaireLaughlin.com and connect with me @Claire Laughlin Consulting on Instagram and LinkedIn.
Thanks for listening!
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Information
- Show
- FrequencyUpdated Weekly
- PublishedMarch 17, 2026 at 12:00 PM UTC
- Length41 min
- Season1
- Episode58
- RatingClean
