#65 | How Rock-It Moves the FIFA World Cup & The World's Biggest Tours

The Rock-It Company has been the logistics engine behind the world's largest music tours for 47 years. Every stage you've ever stood in front of — odds are, they got it there. This summer, they're doing that and something else: serving as the official logistics partner for the FIFA World Cup 2026, the largest sporting event in world history, spanning three countries, 16 host cities, and 104 matches.

Giggs traveled to Los Angeles for an inside look at the people and systems making both happen at the same time.

What you'll learn:

• What the control tower really means — and why 16 cities require a system, not just people
• Why anyone can move cargo in ideal conditions — and what makes Rock-It different when they're not
• How music touring expertise translates directly to the World Cup
• What it looks like to run the world's biggest tours and the world's biggest sporting event simultaneously
• Why "failure is not an option" is the operating principle behind every decision this team makes
• The stories behind the motto: Manila customs prayers, a 747 emergency in Hawaii, Metallica in Antarctica

Learn more about Rock-It at https://rockitcompany.com/

Featured Voices:

Alex Becker — Senior Operations Manager, Worldwide Events
Alex Becker has spent 13 years at The Rock-It Company, working across compliance, music touring, and sports operations before rising to Senior Operations Manager for Worldwide Events. He's been inside the FIFA World Cup 2026 operation since day one and leads the Control Tower team — the system responsible for keeping 16 host cities, three countries, and a continent-wide web of shipments synchronized in real time.

Justin Carbone — EVP, Live Touring
Justin Carbone is the EVP of Live Touring at The Rock-It Company, where he's led the company's music touring business through some of the biggest years in the industry's history — including a 2026 Parnelli Award for Freight Forwarding Company of the Year. If your favorite artist has toured the world in the last six decades, there's a good chance Rock-It's team moved the gear that made it happen. He marks 20 years with the company this year.

Nancy Alvarado — Director, Live Events Special Projects Management
Nancy Alvarado is a 15-plus year veteran of live event logistics, operations, and project management — a CAPM-certified pro who has spent her career navigating high-pressure, high-stakes environments. She started at The Rock-It Company in 2008 as an entry-level operator, built her own book of business, spent time in Fortune 500 corporate events, and came back. She now works alongside Justin Carbone building the Next Gen program to develop emerging artists and the next generation of agents.

Stew Heathcote — President of Live Events
Stew Heathcote is the President of Live Events at The Rock-It Company, overseeing music, experiential, film, and television across Rock-It's entire family of brands. He came to Rock-It after two decades at AEG Presents, where he led global partnerships and helped launch the marketing campaign behind Taylor Swift's 1989 World Tour — including an Emmy-winning interactive experience. Billboard named him a Brand Power Player multiple times. Before that, he led marketing at the San Francisco 49ers.

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Host: Nikki Sanz