1 hr 43 min
692: Todd Coerver on 3 Steps to Recovering a Lost Brand Restaurant Unstoppable with Eric Cacciatore
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- Management
Todd Coerver is the recently-announced CEO of the Austin, Texas, hamburger chain, P.Terry's.
Prior to his current role, Todd served Larkburger as CEO and Taco Cabana as chief brand officer and Chief Operations Officer.
And if we go back EVEN FURTHER...
Before his role at Taco Cabana, Todd spent 14 years at Whataburger where he ended his tenure as VP of marketing and innovation.
Check out P. Terry's founder/owner Patrick Terry's episode #691 as mentioned in today's episode!
Check out The SPEED of TRUST: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode!
Check out Contagious Culture by Anese Cavanaugh as mentioned in today's episode!
Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "You only grow as fast as you can replicate the magic." In today's episode with Todd Coerver we will discuss:
Growth and scaling Growth from within Do what you love Sharing information helps everyone Importance of execution Ditching the ego Being brand-driven Partnerships Employee reviews Let your staff move around within the company, don't pigeon-hole anyone What it takes to be an entrepreneur Trust as the most important thing among team members Simplicity and replication Employee-first mentality Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable.
MarginEdge is the only restaurant management system to combine automatic invoice processing with POS and accounting integrations, improving financial performance, visibility, and efficiency. It all starts with snapping a photo of invoices with your smartphone. We take it from there – every line item and every handwritten note is captured. We then integrate with your POS, so each day you know everything you bought and everything you sold. We create a rolling P&L with drill-down capability and it flows effortlessly to your Accounting System of choice. For 50% off your first year. Go to me.marginedge.com/unstoppable
Knowledge bombs
Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Spending the time to connect with people What is your biggest weakness? Finance-side of business What's one question you ask or thing you look for during an interview? Brand knowledge What's a current challenge? How are you dealing with it? Maintaining culture as we grow Share one code of conduct or behavior you teach your team. Assume positive intent What is one uncommon standard of service you teach your staff? Calmness leads to better decision-making What's one book we must read to become a better person or restaurant owner?
GET THIS BOOK FOR FREE AT AUDIBLE.COM The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael D. Watkins The SPEED of TRUST: The One Thing That Changes Everything What's one thing you feel restaurateurs don't know well enough or do often enough? Get off your phone/computer and go talk/connect to people Name one service you've hired. eSite Analytics What's one piece of technology you've adopted within your restaurant walls and how has
Todd Coerver is the recently-announced CEO of the Austin, Texas, hamburger chain, P.Terry's.
Prior to his current role, Todd served Larkburger as CEO and Taco Cabana as chief brand officer and Chief Operations Officer.
And if we go back EVEN FURTHER...
Before his role at Taco Cabana, Todd spent 14 years at Whataburger where he ended his tenure as VP of marketing and innovation.
Check out P. Terry's founder/owner Patrick Terry's episode #691 as mentioned in today's episode!
Check out The SPEED of TRUST: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode!
Check out Contagious Culture by Anese Cavanaugh as mentioned in today's episode!
Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "You only grow as fast as you can replicate the magic." In today's episode with Todd Coerver we will discuss:
Growth and scaling Growth from within Do what you love Sharing information helps everyone Importance of execution Ditching the ego Being brand-driven Partnerships Employee reviews Let your staff move around within the company, don't pigeon-hole anyone What it takes to be an entrepreneur Trust as the most important thing among team members Simplicity and replication Employee-first mentality Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable.
MarginEdge is the only restaurant management system to combine automatic invoice processing with POS and accounting integrations, improving financial performance, visibility, and efficiency. It all starts with snapping a photo of invoices with your smartphone. We take it from there – every line item and every handwritten note is captured. We then integrate with your POS, so each day you know everything you bought and everything you sold. We create a rolling P&L with drill-down capability and it flows effortlessly to your Accounting System of choice. For 50% off your first year. Go to me.marginedge.com/unstoppable
Knowledge bombs
Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Spending the time to connect with people What is your biggest weakness? Finance-side of business What's one question you ask or thing you look for during an interview? Brand knowledge What's a current challenge? How are you dealing with it? Maintaining culture as we grow Share one code of conduct or behavior you teach your team. Assume positive intent What is one uncommon standard of service you teach your staff? Calmness leads to better decision-making What's one book we must read to become a better person or restaurant owner?
GET THIS BOOK FOR FREE AT AUDIBLE.COM The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael D. Watkins The SPEED of TRUST: The One Thing That Changes Everything What's one thing you feel restaurateurs don't know well enough or do often enough? Get off your phone/computer and go talk/connect to people Name one service you've hired. eSite Analytics What's one piece of technology you've adopted within your restaurant walls and how has
1 hr 43 min