32 min

#7 - How Costa Cruises has adapted to the new world of travel - Stefano Pinzani, Consumer Marketing Director, Northern Europe The State of CRM (in English)

    • Marketing

Customer centricity + agility are the ingredients to success for Costa Cruises.

Join us for an interview with Stefano Pinzani, Consumer Marketing Director for Northern Europe at Costa Cruises, as he shares how he and his team have adapted to the new world of leisure travel, shares his perspective on what the future holds for travel, and what he has learned in the last year during the global pandemic.

Customer centricity + agility are the ingredients to success for Costa Cruises.

Join us for an interview with Stefano Pinzani, Consumer Marketing Director for Northern Europe at Costa Cruises, as he shares how he and his team have adapted to the new world of leisure travel, shares his perspective on what the future holds for travel, and what he has learned in the last year during the global pandemic.

32 min