22 min

#92 Being a service employee still sucks and how to fix it The Curated Experience

    • Management

Amas visits with Brian Kearney and Ted Nardin, founders of 5th Talent for two great discussions. In this first one, they discuss the following:

The disconnect between what companies say and how they actually treat their people 
They discuss whether or not the contact center job a worthwhile job

How does getting the human to human piece right actually benefit you?

And much more

Amas visits with Brian Kearney and Ted Nardin, founders of 5th Talent for two great discussions. In this first one, they discuss the following:

The disconnect between what companies say and how they actually treat their people 
They discuss whether or not the contact center job a worthwhile job

How does getting the human to human piece right actually benefit you?

And much more

22 min