23 min

#93 Being a Service Agent can be better we will show you how The Curated Experience

    • Management

The conversation continues with those crazy people guys, Brian and Ted from 5th Talent.  In part two they discuss:

The methodology to getting the human to human challenge right
It's not the ping pong table, pizza party or even higher wages so what is it?
What makes a person want to flip burgers for less money rather than work in the contact center

And much more

The conversation continues with those crazy people guys, Brian and Ted from 5th Talent.  In part two they discuss:

The methodology to getting the human to human challenge right
It's not the ping pong table, pizza party or even higher wages so what is it?
What makes a person want to flip burgers for less money rather than work in the contact center

And much more

23 min