99.9% Login Success Explained. Connected with Pragmatic Solutions. Episode #12: MIRACL

How secure is your login process? Are passwords costing you players?

In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Rob Griffin and Michael Tanaka, co-founders of MIRACL. They discuss how MIRACL is transforming authentication for iGaming operators by eliminating passwords, streamlining multi-factor login, and delivering a secure, two-second sign-in experience that works seamlessly across all devices and browsers.

MIRACL’s cloud-based authentication technology offers operators a 99.9% login success rate, significantly higher than traditional passwords or SMS-based 2FA. By reducing friction, cutting costs, and ensuring compliance with evolving regulatory requirements, MIRACL helps operators protect customer accounts while enhancing the user experience—keeping players engaged and reducing support burdens.

Chapters

• 00:00:00 Introduction to MIRACL and Authentication Challenges
• 00:01:17 What is MIRACL Trust: Passwordless Authentication Explained
• 00:02:17 The Problem: Security, Regulation, and User Experience
• 00:03:47 Why Legacy Authentication Methods Fail
• 00:04:59 Live Demo: The MIRACL Login Experience
• 00:06:34 Advanced Cryptography and Zero-Knowledge Proof
• 00:08:22 Registration Process and Seamless Integration
• 00:10:50 The 99.9% Login Success Rate Advantage
• 00:12:52 PIN Reset and Customer Support Integration
• 00:16:31 Regulatory Compliance Across Global Markets
• 00:18:17 Competitive Landscape: SMS, Passkeys, and Alternatives
• 00:20:49 Unified Experience Across All US Regulators
• 00:22:07 100% Compatibility: The Technical Differentiator
• 00:22:35 Closing Remarks and Next Steps

The Connected Series spotlights innovative providers integrated with our Player Account Management (PAM) platform, delivering practical solutions to real-world iGaming challenges.

Produced in partnership with @nextdotio

#igaming #igamingindustry #businesspodcast

More at www.pragmatic.solutions/connected