A Customer-Centric Approach to Operations

Peter Clare is the SVP of Operations at Jobvite, an applicant tracking software and recruiting platform that helps thousands of companies source, hire, and onboard top talent. As someone who has regularly found himself flexing into unique roles across all areas of the business, Peter's desire to serve others has been at the forefront of his journey into strategy and ops. On this episode of Aspiring Ops, Peter shares how serving others and focusing on outcomes led to his customer-centric approach to building an operational structure that’s focused on serving over 10,000 customers at Jobvite.